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Wickes Crawley to reopen next week

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After a successful trial opening of six of their stores, Wickes has announced it is to reopen the rest of their stores over the next two weeks.

Tomorrow, 14th May, 106 of their stores will open across the country with new social distancing measures put in place.

Crawley’s store will join the remaining 108 stores and reopen on Tuesday 19th May.

Wickes say they will limit the number of people in its stores at any one time, there will be clear signage and floor markers to ensure people remain two metres apart and perspex screens have been installed at the tills.

Sanitising stations will be made available for customer use, colleagues will be using PPE and the shops will only accept card and contactless payments.

David Wood, Wickes CEO, said:

“The safety of our colleagues and customers is always our absolute priority. In recent weeks we have taken time to review in great detail how to operate our stores safely in the wake of Covid-19 and we are confident we have put the right measures in place to achieve this. 

We have measured the customers’ experience in the Wickes trial stores, with 8 out of 10 describing their experience as ‘excellent’ with regard to feeling ‘safe and secure’. This positive customer feedback is only possible thanks to the hard work of our store colleagues. I would like to take this opportunity to thank all of them for how they have responded to the challenges posed by the pandemic in shifting focus to successfully serve our customers through Click & Collect and home delivery.

We look forward to welcoming our customers back through our doors in the weeks ahead.” 

The opening hours of the stores will still be shorter than they were prior to temporary closures.

Store dependent, trading hours Monday to Saturday will start from either 6.00am or 7.00am, closing at 4.00pm or 5.00pm. Sunday trading hours remain 10.00am to 4.00pm.

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‘How is COVID-19 impacting your business?’ Crawley Council wants to know

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Tell Crawley Borough Council about the impact of coronavirus on your business.

The council, working together with Manor Royal BID, has released a new survey asking businesses to report how they have been impacted by the COVID-19 crisis. 

In response to the pandemic, the council is forming an Economic Recovery Taskforce alongside local businesses, community and stakeholder representatives to evaluate the true impact of the crisis on the local economy and develop a coherent Economic Recovery Plan for the town, including how the forthcoming Crawley Towns Fund programme should be spent to aid recovery.

This survey will provide the council and Manor Royal BID with “real time” information on the impact of the crisis on day to day business activity in Crawley and help the council and the BID to understand what additional support is needed for local businesses at this time.  

Businesses will be asked how staffing levels and turnover have been affected, what Government business support schemes they have used and what further support they may need.

All responses to the survey will be treated with confidence and the results will only be read by those involved in formulating a response to the COVID-19 crisis as part of Crawley’s Economic Recovery Plan.

Leader of Crawley Borough Council, Councillor Peter Lamb, said: “Our initial aim was to support businesses as quickly as possible, using the Government’s Small Business Rates Relief Grant and the Retail, Hospitality and Leisure Grant. Now we need to look at our long term recovery plan and this includes hearing from businesses and finding out where further resources need to be directed.”

Executive Director at Manor Royal BID, Steve Sawyer, said:

“How we come through this will depend on our ability to work together for an even better Crawley. We will work enthusiastically alongside the council as part of the Crawley Taskforce, which begins with collecting meaningful data from businesses so we can design a place-specific collective response. We encourage all businesses to complete this short but important survey.”

To fill out the survey, visit crawley.gov.uk/council-information/how-council-works/consultation

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