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Wickes Crawley to reopen next week

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After a successful trial opening of six of their stores, Wickes has announced it is to reopen the rest of their stores over the next two weeks.

Tomorrow, 14th May, 106 of their stores will open across the country with new social distancing measures put in place.

Crawley’s store will join the remaining 108 stores and reopen on Tuesday 19th May.

Wickes say they will limit the number of people in its stores at any one time, there will be clear signage and floor markers to ensure people remain two metres apart and perspex screens have been installed at the tills.

Sanitising stations will be made available for customer use, colleagues will be using PPE and the shops will only accept card and contactless payments.

David Wood, Wickes CEO, said:

“The safety of our colleagues and customers is always our absolute priority. In recent weeks we have taken time to review in great detail how to operate our stores safely in the wake of Covid-19 and we are confident we have put the right measures in place to achieve this. 

We have measured the customers’ experience in the Wickes trial stores, with 8 out of 10 describing their experience as ‘excellent’ with regard to feeling ‘safe and secure’. This positive customer feedback is only possible thanks to the hard work of our store colleagues. I would like to take this opportunity to thank all of them for how they have responded to the challenges posed by the pandemic in shifting focus to successfully serve our customers through Click & Collect and home delivery.

We look forward to welcoming our customers back through our doors in the weeks ahead.” 

The opening hours of the stores will still be shorter than they were prior to temporary closures.

Store dependent, trading hours Monday to Saturday will start from either 6.00am or 7.00am, closing at 4.00pm or 5.00pm. Sunday trading hours remain 10.00am to 4.00pm.

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Furniture Village opens its doors in Crawley’s County Oak Retail Park

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Crawley welcomes Furniture Village who will open a brand-new store in County Oak retail park this Boxing Day.

The new location offers a Carpetright concession, providing a one-stop-shop for customers looking to update their homes.

Visitors to the new Furniture Village store will be invited to create their ‘home in one’, by exploring collections for every room of the house, from sofas to beds to dining.

Charlie Harrison, Commercial Director at Furniture Village, comments:

“With much of the UK under lockdown, I’m delighted we’ve been able to open our new store in Crawley. County Oak is a fantastic shopping destination and the ideal choice for Furniture Village.

“It’s been a challenging year for everyone, but I am incredibly proud of the Furniture Village team which continues to offer industry-leading quality, choice and service. As well as Family Retailer of the Year, we’ve also been awarded National Bed Retailer of the Year so I’m particularly looking forward to welcoming customers to our new bed department.”

The store will see a team of 11 expert sales consultants offering valuable insights and advice to customers, all made possible thanks to enhanced Covid-19 safety measures.

These include temperature checks, PPE for all staff and hand sanitisation stations, along with an appointment booking system which can be accessed via the website.

Charlie Harrison, Commercial Director at Furniture Village, adds:

“Customer safety is still, and will continue to be, a priority for us. The feedback from all of our existing stores continues to be overwhelmingly positive, with the appointment booking system providing reassurance and exceptional service for customers.”

The store will open at 9am on Saturday 26th December 2020. Opening offers include Sale discounts of up to 50% plus an additional £50 off every £500 spent.

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