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What to expect when Primark reopens in Crawley in two weeks

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Primark is working re-open their stores on the 15th june and the store has been working hard to ensure their employee and customer safety is their highest priority.

So what can customers expect to find implemented when they reopen?

Social distancing:

There will be a limit on the number of customers allowed in store at any one time to allow for the appropriate distance in between customers and employees, following government guidelines.

There will be clear signage and floor decals, as well as dedicated employees and additional security staff, to guide customers through the store in a way that limits contact with others.

Every second till will be closed to allow more space between customers and between employees.

The store will temporarily close off fitting rooms and customer toilets.

Personal protection for employees and customers:

Hand sanitiser stations will be made available at the entrance and on the shop floor and back of house for employee and customer use. Face masks and gloves will be made available to all Primark employees.

Perspex screens have been installed on tills to protect customers and employees.

Increased in-store cleaning:

The frequency and rigour of store cleaning will increase, particularly around high frequency touchpoints such as tills, escalators, lifts, and employee areas in back of house.

A basket cleaning system is also being introduced.

Primark CEO, Paul Marchant, said:

“As we re-open our stores in England, nothing matters more than the health and wellbeing of our colleagues and customers.

“We have really missed our customers and we are delighted to be back on 15 June and able to provide them with the quality, affordable products they love from Primark.

“We know that life for our customers is going to look different for a while. We want our stores to be safe and reassuring places to shop and work. While it might take a little longer to get into our stores, once inside, customers will find all their favourite Primark products and we have worked hard to make sure that clear signage and extra help will be there to guide them through the changes we have made to allow for social distancing.

“We will adopt all government safety advice as a minimum in our stores and have benefited from our experience in the other markets in Europe where we have already opened successfully. As we open, we will continue to look at best practice across the retail sector and amend our measures appropriately.

“I would like to thank all of our colleagues and partners for the commitment, strength and resilience they have shown through these challenging times.”

Business

Over £2m given to Crawley Council for discretionary business grants

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Eligible Crawley businesses can now apply for discretionary business grants.

The government has given the council £2,248,180 in Additional Restrictions Grant, which is given to businesses that have been affected by the lockdown but are not legally required to close.

This funding lasts until March 2022 and is based on £20 per person in Crawley rather than the number of businesses in the town.

Eligible businesses are those who:

  • Are not entitled to Local Restriction Support Grants, and
  • Were open and trading the day before national restrictions were imposed (Wednesday 4 November), and
  • Are now required to close under national restrictions or, while not legally forced to close, are severely impacted by the restrictions.

Applications for the Additional Restrictions Grant can now be made at grantapproval.co.uk

There are different types of grants based on the rateable value of property/property costs or business type.

Businesses can check if they’re eligible for the Additional Restrictions Grant by visiting gov.uk/guidance/check-if-youre-eligible-for-the-coronavirus-additional-restrictions-grant

There is further guidance and a copy of the West Sussex countywide policy on the council’s website. The scheme will close on Sunday 13 December and the aim is to make payments as soon as possible after that.

Councillor Peter Lamb, Leader of the Council, said:

“While we haven’t been allocated enough funding to help every local business, we will do everything we can to support as many Crawley businesses as possible.

“If you need support please get in touch via the council’s dedicated webpage.”

Applications for the Local Restriction Support Grant opened on 17 November. Businesses forced to close by the second lockdown can apply for this grant at grantapproval.co.uk For more details on help available for businesses visit crawley.gov.uk/emergency/coronavirus-information/businesses-and-employers

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