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‘Tap On, Tap Off’ exceeds 1 million transactions as passengers embrace the new Metrobus ticket scheme

Cash payments now represent less than 12% of the journeys made on our buses



Tap On, Tap Off has hit one million transactions since it was introduced by Brighton & Hove Buses and Metrobus less than four months ago.  

Adult passengers have enthusiastically embraced the ticketing scheme, which makes paying more convenient, speeds up boarding and keeps buses moving. In fact, less than 12% of our passengers now pay with cash when they get on the bus.

So far, Tap On, Tap Off has helped 34,400 passengers save money with its daily fare cap, which calculates the maximum passengers pay in a calendar day, no matter how many journeys they make. The cap applies across both Brighton & Hove and Metrobus bus services. 

Metrobus’ Commercial Director Nick Hill said:

“Tap On, Tap Off contactless and the daily fare cap have made it even easier for passengers to use our services without needing to know the fare or how many journeys they’ll make.

“This is reflected in the strong take up of Tap On, Tap Off locally and the fact that fewer people are paying by cash on the bus than ever before. In turn, it helps make boarding quicker and everyone’s journey a little bit smoother.”

Passengers just need to tap their bank cards or phones on the ticket machine reader when boarding and tap off on the exit reader when they get off. There is no need to buy a paper ticket from the driver or to tell the driver their destination.  It also removes barriers like not having the right change.

The bus company’s Tap On, Tap Off ticketing scheme was highly commended in this year’s Transport Ticketing Awards in the Ticketing Technology of the Year category.

The Tap On, Tap Off multi-operator capping technology used is from Little Pay using Ticketer ticket machines.  


Can you help identify this man after an assault behind KFC left man with fractured eye socket and broken nose



Do you recognise this man?

Police would like to speak to him in relation to an assault on a man in Crawley.

Officers were called on Monday, May 18 to a report of an altercation in the car park behind KFC in High Street around 7pm.

The victim was taken to hospital for treatment, where it was confirmed he’d suffered a broken nose and a fractured eye socket.

Police believe the man pictured could help with their enquiries.

He is thought to be a delivery driver and was wearing a dark coloured motorcycle jacket and carrying a motorcycle helmet.

Anyone who recognises him, or who witnessed the incident and has any information that could help police with their investigation, is asked to make contact online or by calling 101 quoting serial 1305 of 18/05.

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