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‘Tap On, Tap Off’ exceeds 1 million transactions as passengers embrace the new Metrobus ticket scheme

Cash payments now represent less than 12% of the journeys made on our buses



Tap On, Tap Off has hit one million transactions since it was introduced by Brighton & Hove Buses and Metrobus less than four months ago.  

Adult passengers have enthusiastically embraced the ticketing scheme, which makes paying more convenient, speeds up boarding and keeps buses moving. In fact, less than 12% of our passengers now pay with cash when they get on the bus.

So far, Tap On, Tap Off has helped 34,400 passengers save money with its daily fare cap, which calculates the maximum passengers pay in a calendar day, no matter how many journeys they make. The cap applies across both Brighton & Hove and Metrobus bus services. 

Metrobus’ Commercial Director Nick Hill said:

“Tap On, Tap Off contactless and the daily fare cap have made it even easier for passengers to use our services without needing to know the fare or how many journeys they’ll make.

“This is reflected in the strong take up of Tap On, Tap Off locally and the fact that fewer people are paying by cash on the bus than ever before. In turn, it helps make boarding quicker and everyone’s journey a little bit smoother.”

Passengers just need to tap their bank cards or phones on the ticket machine reader when boarding and tap off on the exit reader when they get off. There is no need to buy a paper ticket from the driver or to tell the driver their destination.  It also removes barriers like not having the right change.

The bus company’s Tap On, Tap Off ticketing scheme was highly commended in this year’s Transport Ticketing Awards in the Ticketing Technology of the Year category.

The Tap On, Tap Off multi-operator capping technology used is from Little Pay using Ticketer ticket machines.  


Crawley Down man pleads ‘not guilty’ to double murder as date set for trial



Daniel Gary Appleton, 37, an engineer, of Hazel Way, Crawley Down, is to face trial over the deaths of both his wife Amy Appleton, 32, and another woman, Sandy Seagrave, 76, of Kiln Road, Crawley Down, outside his property on Sunday, 22 December, 2019.

Appleton appeared by video-link at a plea and trial preparation hearing (PTPH) at Lewes Crown Court on Tuesday (25 February) where he entered not guilty pleas to both murders.

His defence barrister, speaking on Appleton’s behalf, admitted his responsibility for both killings.

The trial is set for 6 July.

At the opening of inquests into the two women’s deaths at Centenary House, Crawley, on Tuesday 7 January West Sussex coroner Penelope Schofield heard that post-mortem examinations had shown both women had died from head injuries.

Those hearings were adjourned until Tuesday 28 April.

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