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‘Tap On, Tap Off’ exceeds 1 million transactions as passengers embrace the new Metrobus ticket scheme

Cash payments now represent less than 12% of the journeys made on our buses



Tap On, Tap Off has hit one million transactions since it was introduced by Brighton & Hove Buses and Metrobus less than four months ago.  

Adult passengers have enthusiastically embraced the ticketing scheme, which makes paying more convenient, speeds up boarding and keeps buses moving. In fact, less than 12% of our passengers now pay with cash when they get on the bus.

So far, Tap On, Tap Off has helped 34,400 passengers save money with its daily fare cap, which calculates the maximum passengers pay in a calendar day, no matter how many journeys they make. The cap applies across both Brighton & Hove and Metrobus bus services. 

Metrobus’ Commercial Director Nick Hill said:

“Tap On, Tap Off contactless and the daily fare cap have made it even easier for passengers to use our services without needing to know the fare or how many journeys they’ll make.

“This is reflected in the strong take up of Tap On, Tap Off locally and the fact that fewer people are paying by cash on the bus than ever before. In turn, it helps make boarding quicker and everyone’s journey a little bit smoother.”

Passengers just need to tap their bank cards or phones on the ticket machine reader when boarding and tap off on the exit reader when they get off. There is no need to buy a paper ticket from the driver or to tell the driver their destination.  It also removes barriers like not having the right change.

The bus company’s Tap On, Tap Off ticketing scheme was highly commended in this year’s Transport Ticketing Awards in the Ticketing Technology of the Year category.

The Tap On, Tap Off multi-operator capping technology used is from Little Pay using Ticketer ticket machines.  


Langley Green, Crawley man who posed as delivery driver jailed for attempted robbery



[Left to right: Cavelle Robinson, Jeamelle Baptiste, Ryan Roche]

A Crawley man is among three men who have been jailed in connection with an attempted robbery where they posed as delivery drivers and forced their way into the home of a terrified mother and her young children in south London.

Ryan Roche, 27 (28.06.93), of Melbourne Grove, Southwark, was sentenced to four years and three months’ imprisonment at Inner London Crown Court on Friday, 15 January while Jeamelle Baptiste, 28, of Juniper Road, Crawley, West Sussex, (03.11.92) was sentenced to three years and 11 months’ imprisonment.

Cavelle Robinson, 26 (25.04.94), of Grange Road, Croydon, was sentenced at the same court on 8 December 2020 to three years’ imprisonment.

All three pleaded guilty to attempted robbery at the same court on Monday, 28 September. In addition, Robinson pleaded guilty to possession of a Class B drug (cannabis).

The court heard that at about 18:50hrs on Friday, 3 July, Robinson drove Roche and Baptiste to near a residential address in Dulwich.

Baptiste posed as a delivery man – even wearing a delivery company’s t-shirt and a surgical facemask – and rang the doorbell. When the victim – a woman in her 30s – opened the door, Baptiste told her he had a parcel for her. She told him to leave it on the doorstep. He asked for her name and after she replied, he said he had made a mistake and he left.

A few minutes later, the victim heard the doorbell ring several times. She eventually opened the door while holding her one-year-old daughter. Baptiste was once again at the door holding the parcel. The victim told him to leave it on the doorstep when Roche, who was hiding to one side, jumped out and forcibly pushed the victim into the house.

Roche was also wearing a facemask.

The victim pleaded with the suspects not to attack her or hurt her child. Roche and Baptiste kept repeatedly ‘where are the drugs?’. The victim replied there were no drugs in the address, but there was some money in a container on the kitchen counter.

When Baptiste and Roche turned their backs to look at the money, the victim took the opportunity to run into her garden and shouted ‘call the police, I am being attacked.’ She saw a neighbour in his window. Roche went into the garden, grabbed her arm and dragged her back inside the house.

Clearly spooked by the victim’s actions, Baptiste said to Roche ‘let’s go.’ Baptiste ran out the front door and Roche quickly followed. The victim ran out into the road and again shout that she was being attacked and to call the police.

A number of neighbours left their houses and chased after the suspects. One of the neighbours saw the two men enter a black Volkswagen Golf, which was parked nearby.

Immediately after this neighbour called the police, officers in a marked vehicle saw the car approach a junction at speed. They blocked the car at the junction and Roche and Robinson were detained and arrested. Baptiste ran from the front passenger seat and began garden hopping – discarding clothes as he ran – but he was soon detained and arrested.

Officers searched the vehicle, registered to Robinson, and found the delivery company t-shirt in the front passenger foot well.

Detective Sergeant Chris Shepherd, from the Central South area’s Burglary and Robbery Investigation Team, said:

“This case of mistaken identity was an absolutely terrifying ordeal for the victim and her three young children. Luckily, she bravely used an opportunity presented to her to run outside and alert her neighbours.

“I’d like to thank her neighbours for being so vigilant and for calling the police, providing excellent descriptions of the suspects and the getaway vehicle. This allowed nearby response officers to swiftly apprehend and arrest the culprits of this abhorrent crime. The evidence we put together left the suspects no choice but to plead guilty.”

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