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Southern Water urges businesses to run their taps until clear following the Covid-19 lockdown



As we transition to new a new phase of daily life and work, businesses, offices and workshops that have been closed for weeks are being urged by Southern Water to run their taps until clear and feels cold.

This is crucial in removing any stagnant water and further details about this have now been published by the water provider here.

Head of Water Quality and Compliance at Southern Water, Guy Franklin, said:
“We continue to live in unprecedented times and as key workers we’ve been working hard to keep water and wastewater services flowing over the last few months.

“Now lockdown restrictions are easing, and communities start to return to a form of normality, we ask our customers and businesses to be mindful when using any water appliances. Please follow the guidance on the web page listed above.

“We thank everyone for their patience and understanding as we continued are essential works during the lockdown.”
Southern Water also say that want to remind customers to ensure that if any plumbers are required, that they are approved under the WaterSafe scheme.

More information about using water from taps and appliances after a period of inactivity can be found via Water UK at:

The numbers of sewer blockages during the lockdown also increased amid panic-buying for toiletries in March, however Southern Water say they now face a new challenge as their customers and businesses return to a new normal.

Southern Water said:

“Before and during lockdown, we’ve led the way in helping our customers and businesses fully grasp the dangers of flushing kitchen roll, wet wipes and other inappropriate items down their loos that are meant for the bin.

But as nearly 30,000 business across our region start to open their doors again, it’s crucial our simple steps on preventing blockages are followed.

Fat, oil, grease and unflushable items are not meant for our sewers. Blockages can lead to sewage flooding in homes, businesses and greatly affect lives. But with your help, they can be prevented.”

More advice is available here.


‘How is COVID-19 impacting your business?’ Crawley Council wants to know



Tell Crawley Borough Council about the impact of coronavirus on your business.

The council, working together with Manor Royal BID, has released a new survey asking businesses to report how they have been impacted by the COVID-19 crisis. 

In response to the pandemic, the council is forming an Economic Recovery Taskforce alongside local businesses, community and stakeholder representatives to evaluate the true impact of the crisis on the local economy and develop a coherent Economic Recovery Plan for the town, including how the forthcoming Crawley Towns Fund programme should be spent to aid recovery.

This survey will provide the council and Manor Royal BID with “real time” information on the impact of the crisis on day to day business activity in Crawley and help the council and the BID to understand what additional support is needed for local businesses at this time.  

Businesses will be asked how staffing levels and turnover have been affected, what Government business support schemes they have used and what further support they may need.

All responses to the survey will be treated with confidence and the results will only be read by those involved in formulating a response to the COVID-19 crisis as part of Crawley’s Economic Recovery Plan.

Leader of Crawley Borough Council, Councillor Peter Lamb, said: “Our initial aim was to support businesses as quickly as possible, using the Government’s Small Business Rates Relief Grant and the Retail, Hospitality and Leisure Grant. Now we need to look at our long term recovery plan and this includes hearing from businesses and finding out where further resources need to be directed.”

Executive Director at Manor Royal BID, Steve Sawyer, said:

“How we come through this will depend on our ability to work together for an even better Crawley. We will work enthusiastically alongside the council as part of the Crawley Taskforce, which begins with collecting meaningful data from businesses so we can design a place-specific collective response. We encourage all businesses to complete this short but important survey.”

To fill out the survey, visit

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