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Southern Water: Keeping the taps flowing during Covid-19

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The country may be on lockdown but essential services still need to run and possibly the most essential is water.

Southern Water has published information on how their are maintaining water services during these unprecedented times.

CEO of Southern Water, Ian McAulay said:

“I’d like to reassure you that you should use your water as normal. The Drinking Water Inspectorate’s statement, which can be read in full at dwi.gov.uk, is as follows: “in the UK, drinking water supplies are routinely disinfected as part of the treatment process, and this process removes all harmful pathogens including viruses.  People should continue to use tap water as normal, including for drinking, hand washing, bathing, cooking, and cleaning teeth.”

” water company workers are key workers too,” he adds, “if you see them out and about they are doing so to ensure tap water continues to flow and is safe.”

As an essential public service, maintaining water services to customers is vital. In keeping with government advice on COVID-19 Southern Water is taking all necessary steps to protect colleagues while keeping services running.

Teams will continue with all essential work: to operate sites, repair assets and continue with planned investments and will continue to provide drinking water.

The Drinking Water Inspectorate (DWI) was formed in 1990 to provide independent reassurance that water supplies in England and Wales are safe and drinking water quality is acceptable to consumers and this is their statement about Coronavirus and Drinking Water.

“In the UK, drinking water supplies are routinely disinfected as part of the treatment process, and this process removes all harmful pathogens including viruses. The coronavirus COVID-19 is thought to spread between people who are in close contact with one another, and all evidence from the spread of the virus shows that the drinking water supply is not a route for transmission of the virus.  People should continue to use tap water as normal, including for drinking, hand washing, bathing, cooking, and cleaning teeth.”

Only non-essential work such as internal property water meter reading and other household visits have stopped for now.

Next time you turn on the tap for a glass of water you may be interested to know that even during this time of Covid-19 outbreak, it has “passed through the care” of around 200 human beings; your water company workers.

Tomorrow we look at how Southern Water provides our homes with fresh water.

Business

What to expect when Primark reopens in Crawley in two weeks

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Primark is working re-open their stores on the 15th june and the store has been working hard to ensure their employee and customer safety is their highest priority.

So what can customers expect to find implemented when they reopen?

Social distancing:

There will be a limit on the number of customers allowed in store at any one time to allow for the appropriate distance in between customers and employees, following government guidelines.

There will be clear signage and floor decals, as well as dedicated employees and additional security staff, to guide customers through the store in a way that limits contact with others.

Every second till will be closed to allow more space between customers and between employees.

The store will temporarily close off fitting rooms and customer toilets.

Personal protection for employees and customers:

Hand sanitiser stations will be made available at the entrance and on the shop floor and back of house for employee and customer use. Face masks and gloves will be made available to all Primark employees.

Perspex screens have been installed on tills to protect customers and employees.

Increased in-store cleaning:

The frequency and rigour of store cleaning will increase, particularly around high frequency touchpoints such as tills, escalators, lifts, and employee areas in back of house.

A basket cleaning system is also being introduced.

Primark CEO, Paul Marchant, said:

“As we re-open our stores in England, nothing matters more than the health and wellbeing of our colleagues and customers.

“We have really missed our customers and we are delighted to be back on 15 June and able to provide them with the quality, affordable products they love from Primark.

“We know that life for our customers is going to look different for a while. We want our stores to be safe and reassuring places to shop and work. While it might take a little longer to get into our stores, once inside, customers will find all their favourite Primark products and we have worked hard to make sure that clear signage and extra help will be there to guide them through the changes we have made to allow for social distancing.

“We will adopt all government safety advice as a minimum in our stores and have benefited from our experience in the other markets in Europe where we have already opened successfully. As we open, we will continue to look at best practice across the retail sector and amend our measures appropriately.

“I would like to thank all of our colleagues and partners for the commitment, strength and resilience they have shown through these challenging times.”

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