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Over 800 people supported by Crawley Council’s Help HUB in under two weeks



Crawley Borough Council’s Help Hub has supported 836 of the most vulnerable people in our community since it opened on 25 March.

Help Hub staff offer practical and emotional support to the most vulnerable, isolated and lonely residents in the town. They also identify their support or assistance needs and match them with the help on offer from our own council teams and the wide range of voluntary and charitable activity in the town.

Help Hub staff are also supporting our community pharmacies to directly deliver medical supplies where needed and call our most vulnerable residents to check on them.

In addition, help buying and delivering food and essential supplies has been offered by a huge range of voluntary and community groups, including Age UK, Bewbush Children and Family Centre, Crawley Community Church, the Easter Team, the Red Cross, Crawley Cov-19 Mutual Aid and Spotted: Crawley, both on Facebook.

Since the Help Hub opened, 441 free emergency food and supplies parcels made up of basic provisions have been delivered to those most in need.

Many people are able to get supplies, either themselves or through a family member or friend, from supermarkets and pharmacies or online deliveries.

However, any Crawley resident who may find themselves vulnerable or isolated and unable to access food and essential supplies due to self-isolation, illness and / or financial hardship can request an emergency parcel.

The parcels, which last one person three days, have a value of £15. If you’re currently on Statutory Sick Pay and no other benefits the boxes are free. If you’re on means-tested benefits the cost will be 50 per cent of the cost. Additional items such as nappies, sanitary products and pet food will be charged for in full.

Councillor Peter Lamb, Leader of the Council, said:

“These essential, basic supplies are a lifeline for people who are vulnerable or in financial difficulties.

“Please only request one if you have a genuine need. We are trying to keep resources available through the Help Hub for those who are most vulnerable so if you do have support in place already, maybe from family or friends, please continue to use that.”

Call the Help Hub on 01293 438000 between 8.30am and 5pm if you need help. Alternatively, you can email or complete an eform available at

For the latest coronavirus information and advice visit and


Crawley boy receives pioneering kit to help with his disabilities



Eleven-year-old Theakston Lee-Watson is among the first recipients of innovative new equipment to provide disabled children with sensory activities in their own home.

Theakston, from Crawley in Sussex, received the equipment from Caudwell Children as part of a UK-first charity campaign to deliver sensory equipment and support to disabled children across the country.

The sensory pack will provide a range of therapeutic benefits for Theakston, who has autism and sensory processing disorder, helping him regulate his emotions and develop his motor skills. 

Theakston’s mum, Kitty Lee-Watson, has already noticed the benefits the equipment brings.

Kitty said:

“He has a lot of anxiety at the moment, I now have the sensory pack out on his bedroom floor so when he has a meltdown it’s easy to guide him to something or distract him. This has been a real help.

“Theakston’s favourite part of the Get Sensory pack is the Fibre Optic Light as it’s both visual and tactile. He likes touching the fibres.”

Caudwell Children has pledged to provide thousands of families with essential sensory equipment during the Covid-19 pandemic – with each family receiving a pack of appropriate and safe toys to support children living with a wide range of disabilities. 

Trudi Beswick, CEO of Caudwell Children, said:

“Our Get Sensory Packs are designed to support children who are likely to benefit from sensory resources – it’s so encouraging to hear that Theakston is enjoying using the equipment and his family can see the benefits already.”

“We’ve committed to provide thousands of families with a pack, because we know it’s difficult to access resources at the moment.

“To deliver on that we’re now calling for anyone who can to make a difference to the life of a disabled child by donating to our Get Sensory Packs campaign – you can make a life-changing difference from just £5.”

Caudwell Children launched its Get Sensory Packs campaign following consultation with parents to find the most appropriate and safe sensory items – selected by the charity’s Occupational Therapists.

The packs include:

  • A Liquid Cell Timer,
  • Scented Bubbles,
  • A BoBo Massager,
  • Sissle Brush,
  • 4 Ball Massager,
  • Weighted Cushion,
  • Spikey Domes,
  • Space Blanket, and
  • A Fibre Optic Lamp.

Packs are available to children who have a confirmed disability or chronic illness. Families can apply directly to Caudwell Children for support, with the charity providing 80% of the cost of each pack.

Families will be asked to contribute 20% of the cost, which is £20, and to confirm their financial status and their child’s diagnosis. More information is available at

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