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Over 800 people supported by Crawley Council’s Help HUB in under two weeks



Crawley Borough Council’s Help Hub has supported 836 of the most vulnerable people in our community since it opened on 25 March.

Help Hub staff offer practical and emotional support to the most vulnerable, isolated and lonely residents in the town. They also identify their support or assistance needs and match them with the help on offer from our own council teams and the wide range of voluntary and charitable activity in the town.

Help Hub staff are also supporting our community pharmacies to directly deliver medical supplies where needed and call our most vulnerable residents to check on them.

In addition, help buying and delivering food and essential supplies has been offered by a huge range of voluntary and community groups, including Age UK, Bewbush Children and Family Centre, Crawley Community Church, the Easter Team, the Red Cross, Crawley Cov-19 Mutual Aid and Spotted: Crawley, both on Facebook.

Since the Help Hub opened, 441 free emergency food and supplies parcels made up of basic provisions have been delivered to those most in need.

Many people are able to get supplies, either themselves or through a family member or friend, from supermarkets and pharmacies or online deliveries.

However, any Crawley resident who may find themselves vulnerable or isolated and unable to access food and essential supplies due to self-isolation, illness and / or financial hardship can request an emergency parcel.

The parcels, which last one person three days, have a value of £15. If you’re currently on Statutory Sick Pay and no other benefits the boxes are free. If you’re on means-tested benefits the cost will be 50 per cent of the cost. Additional items such as nappies, sanitary products and pet food will be charged for in full.

Councillor Peter Lamb, Leader of the Council, said:

“These essential, basic supplies are a lifeline for people who are vulnerable or in financial difficulties.

“Please only request one if you have a genuine need. We are trying to keep resources available through the Help Hub for those who are most vulnerable so if you do have support in place already, maybe from family or friends, please continue to use that.”

Call the Help Hub on 01293 438000 between 8.30am and 5pm if you need help. Alternatively, you can email or complete an eform available at

For the latest coronavirus information and advice visit and


New £100k pedestrian crossing for families’ taking children to school installed in West Green



West Green Primary School Business Manager Annette pictured trying the new crossing with her daughter before the school reopened.

A new pedestrian crossings has been installed in the past few months and is now operational, helping families with the walk to a school in West Green.

The crossing in Crawley cost £100,00 and is aimed to improve safety for families with school-age children – plus pedestrians generally.

With schools reopening and roads becoming busier after lockdown, people are being encouraged to leave their cars at home and consider other travel choices.

Roger Elkins, Cabinet Member for Highways and Infrastructure, said:

“The new crossings provide a safer route to schools for families and to other local amenities for pedestrians generally.

“People are being encouraged to consider walking or cycling for their journeys, if they can. It’s a great way to get fit, save fuel money and reduce the number of cars on the road. This in turn will improve air quality and reduce congestion.”

West Green Primary School requested the Puffin crossing for West Green Drive and worked with the county council’s transport improvements team to build the case for road safety improvements.

Other enhancements had already been introduced, including ‘School Keep Clear’ markings, to provide pupils and parents with a safer environment.

Throughout this process, West Green continued to provide pupils with road safety education and encourage sustainable travel.

West Green Primary School Business Manager Annette Tomsett said:

“The school is delighted to have worked closely with West Sussex County Council in bringing to fruition this crossing. It will make a huge difference in the safe route to school for our pupils and families, alongside having a positive impact for the whole community for now and for the future.”

The improvements cost a total of about £100,000.

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