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More Crawley jobs at risk as BrightHouse close to collapse

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The largest rent-to-own retailer which has a store in Queens Sq, Crawley is likely to fall into administration on Monday.

The firm is the largest operator of its kind in the sector and provides loans to its customers so they can purchase electrical items. It reportedly has 200,000 customers and as many as 2,400 staff could be affected across the country.

Customers make monthly payments for these electrical items, renting them until they are fully paid for.

If the firm does go into administration then any customers who have already issued complaints over mis-selling could find that they only end up receiving just a fraction of the amount they hoped for.

The firm closed the stores for health and safety reasons around COVID-19 several days ago.

But customers of Brighthouse are also being warned that they even if the company does go into administration they still need to keep up their monthly payments and in the light of the coronavirus, with many of the cutsomers falling into the low income bracket, many are being encuoraged to ask for payment breaks.

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Furniture Village opens its doors in Crawley’s County Oak Retail Park

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Crawley welcomes Furniture Village who will open a brand-new store in County Oak retail park this Boxing Day.

The new location offers a Carpetright concession, providing a one-stop-shop for customers looking to update their homes.

Visitors to the new Furniture Village store will be invited to create their ‘home in one’, by exploring collections for every room of the house, from sofas to beds to dining.

Charlie Harrison, Commercial Director at Furniture Village, comments:

“With much of the UK under lockdown, I’m delighted we’ve been able to open our new store in Crawley. County Oak is a fantastic shopping destination and the ideal choice for Furniture Village.

“It’s been a challenging year for everyone, but I am incredibly proud of the Furniture Village team which continues to offer industry-leading quality, choice and service. As well as Family Retailer of the Year, we’ve also been awarded National Bed Retailer of the Year so I’m particularly looking forward to welcoming customers to our new bed department.”

The store will see a team of 11 expert sales consultants offering valuable insights and advice to customers, all made possible thanks to enhanced Covid-19 safety measures.

These include temperature checks, PPE for all staff and hand sanitisation stations, along with an appointment booking system which can be accessed via the website.

Charlie Harrison, Commercial Director at Furniture Village, adds:

“Customer safety is still, and will continue to be, a priority for us. The feedback from all of our existing stores continues to be overwhelmingly positive, with the appointment booking system providing reassurance and exceptional service for customers.”

The store will open at 9am on Saturday 26th December 2020. Opening offers include Sale discounts of up to 50% plus an additional £50 off every £500 spent.

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