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Lidl and Iceland investigate after Crawley customers receive parking fines

Customers who have been using the two supermarkets in Three Bridges have found themselves receiving fines for parking outside of bays when there was no alternative.

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We have all seen it. The only spaces left leave you parking with wheels crossing into another bay, usually because of one car that has parked so far over you cannot do anything but park with wheels across two bays.

But it appears wardens who are operating the car park in Three Bridges for customers parking for either Lidl or Iceland don’t seem to care and want to penalise customers who have no alternative but to breach the rule if they want to park there.

Numerous customers have received fines for this ‘breach’ of the rules.

The signage clearly states that cars must be parked correctly in bays.

After posting her ticket on a local community groups facebook page one resident was flooded with responses from other residents who had experienced the same thing.

One said they had received a £150 fine while another said they got a fine for parking in an unmarked space.

What made it worst for the customers was the supermarket managers responses after being told what was happening.

One lady told us:

“There were two managers I spoke to and after explaining what had happened they both just shrugged their shoulders and said it was nothing to do with them. But we are their customers, why wont they help?

After investigating it turns out the land is owned by Legal & General Investment Management who are the landlords and who have instructed UK Parking Control to look after the car park.

We approached both Lidl and Iceland to find out what action they would be taking with their landlord to stop this ‘jobsworth’ activity from penalising their customers.

A spokesperson for Lidl said:

“We always aim to provide our customers with the best possible shopping experience, and were therefore concerned to learn of this matter.

Unfortunately, as Lidl does not own or operate the carpark, we do not have any control over the parking restrictions in place.

We would, however, like to reassure customers that our teams will be speaking to the landlord as a matter of urgency, to ensure that these cases are looked into as priority.”

While Iceland said:

“Thank you for bringing this issue to our attention. Our property team will urgently raise these customer concerns with our landlord which, as you correctly note, is responsible for the management of the car park.”

Whilst it is all very well and good that the supermarkets are ‘looking into it’ this does not help those who have already received a fine.

We finally tracked down a spokesperson from Legal and General who was able to confirm that they would investigate the matter urgently but who at time of publishing had not yet responded.

In the meantime anyone who has received a fine is advised not to ignore it as the rules are clearly marked in the car park.

CN24 was given assurances that all parties, Lidl, Iceland and Legal and General were taking this matter seriously and would update us the moment they had completed their investigation.

UK Parking Control has yet to respond to our request for comment.

Education

The happy faces of Crawley’s GCSE students

It’s smiles all round as the towns GCSE students celebrate another successful year with their results.

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From all areas of Crawley nervous students have been collecting their GCSE results this morning.

GCSE results show that there has been a slight increase in the number of pupils across West Sussex who have achieved passes in English and Maths.

Figures show that an average of 65.7% secured passes in both English and Maths, compared to 65.4% in 2018.

Results in West Sussex are slightly lower than the average across England, Wales and Northern Ireland of 67.3% achieving passes in both English and Maths.

Most GCSE results in England are now being graded from 9 to 1, with 7 the equivalent to an A and 4 a C grade.

Early figures provided by West Sussex schools and academies combined show:
• The proportion of West Sussex students achieving the pass level Grade 4 (equivalent of a C grade) has gone up by 0.3%

• Schools’ Attainment 8 scores (the average of their students’ grades across eight key subjects) have also gone up from 37.1% to 44.5%, an increase of 7.4%.

Richard Burrett, West Sussex County Council Cabinet Member for Education and Skills, said:

“I know pupils across the county, as well as teachers and school staff, have worked very hard during the past two years. I’m delighted that this has led to an increase in this year’s pass rate.

“I pass on my congratulations to those who have received their results and are now planning their next move, whether that is further study, employment or training.”


Students who did not achieve the grades they wanted are encouraged to speak to their school or college about the opportunities still available to them.

The results are provisional until the Department for Education issues more detailed examination results later this year and the figures have been confirmed.

Hazelwick School were very happy with the Chair of Governors saying how proud she was of the students hard work.

Kirsty Armstrong (pictured with Headteacher, Ann Fearon – 7 grade 9s , 2 grade 8s)

Headteacher, Ann Fearon, said:

“Our students should be immensely proud of their achievements and I congratulate them for their effort, commitment and resilience. The new ‘9-1’ GCSEs in all subjects continue to present a real challenge to all schools and I am delighted with how well our students have risen to that challenge. I would also like to thank Hazelwick staff and parents/carers for the fantastic support provided for our students.  Hazelwick School is a school to be proud of.  We are ambitious for our students and that ambition is making a positive difference to their futures.”

At Thomas Bennett Community College there was extra reason to celebrate after the Schools turbulent past years. But now the school has seen a massive rise in student results.

Headteacher Stuart Smith said:

“Congratulations to all of the Year 11 students for a set of fantastic results. They are a direct reflection of the hard work and dedication put into your studies this year and through your time as a student at Thomas Bennett.  I’d like to say a big thank you to staff for their commitment in ensuring that students were well prepared.  Also to parents and carers for working with the school and supporting students at home.  I wish all of the students the very best of luck in the next stage of their learning.”

Over at the Gatwick School it was their first Year 11 cohort who took their exams.

Head of School Mark Roessler stated:

“This year The Gatwick School had its first Year 11 cohort sitting their GCSE exams, and with less than 50 students sitting these exams, I am extremely proud of how they have risen to the challenge. They have led the way for all the other year groups who will follow them and I am delighted at how well our students have achieved; they are a credit to their families, to our school and, most importantly, to themselves. I am proud of my excellent staff who have supported and dedicated themselves to our students. They pride themselves on going above and beyond expectations on a daily basis for all students. I am also grateful to our families for their faith in The Gatwick School and for the support they have shown throughout the incredible journey that we have been on over the last 5 years. As Head of School, I am determined that ‘All Can Achieve’ at The Gatwick School. We provide students not only with the academic grounding that allows access to further education and employment, but an extremely high level of pastoral care and support, which enables all students to develop, both in self-confidence and in maintaining a strong moral compass, which is just as important as academic success”. 

At St Wilfrids there was more success with a high number of students achieving at least one grade 9.

Mr Ferry (Headteacher) said:

“We are seeing a lot of happy faces this morning and I am immensely proud of all of our students. The new examinations require students to cover much more detail than in the past and they have worked incredibly hard over the last two years. Make no mistake, the grades they are receiving today have been hard earned”.

Over at Ifield Community College Head teacher Rob Corbett paid tribute to the success of his pupils saying:

“ICC continues to go from strength to strength and the hard work of staff and students has paid off in our GCSE results this year. The school, judged good a year ago and expanding due to its’ popularity, is celebrating the success of its year eleven students.

We are extremely proud of the success of all of our students who showed the tenacity and dedication to succeed in the reformed qualifications.”

Ifield Community College GCSE students.

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