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Gatwick wins again

Gatwick wins London Airport of the year.

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The Airport of the Year went to Gatwick at last night’s London Transport Awards. This is the third time such award has been presented to it in recent months and organisers are praising Gatwick’s £2.7 billion investment programme and transformation of the North Terminal, while also maintaining strong customer service.

The airport’s Airline Moves project was also cited after Gatwick’s three biggest airlines seamlessly switch terminals over a 72 hour period.

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The awards – presented by Valarie Shawcross, Deputy London Mayor for Transport – recognise transport excellence, innovation, strong customer service and the provision of first-class passenger facilities.

Gatwick also picked up ‘Airport of the Year’ at the UK Transport Awards in October and was awarded ‘Best Airport’ by the Airport Operators Association – the airports’ trade body – in November. These were in addition to a range of other awards for IT innovation, sustainability, health and safety, security, retail provision and airfield management.

Chief Operating Officer at Gatwick Airport, Chris Woodroofe said:

“Achievements like this only happen because of the collective efforts and dedication that people working at the airport – not just Gatwick staff – put in 24 hours a day, every day. This award is their award and I would like to thank them for everything they have done and look forward to working with them over the next exciting twelve months.

“Gatwick has transformed itself into a world-leading airport and there’s plenty more to come. We are only half way through our £2.7 billion investment programme, our long haul network now reaches over 60 destinations, and we have some exciting tech and service innovations coming soon so we continue to deliver the very best airport experience for our passengers.”

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Gatwick

Criminals beware, Project Servator has launched at Gatwick and it WILL spot you!

Unpredictable, that’s the key word for the project launched at Gatwick Airport for the first time, ensuring that security checks are performed without any notice.

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In this day and age we all feel a sense of safety whenever we see a police patrol going about their business.  None more so than at an airport.

“deter, detect and disrupt hostile reconnaissance”

Now Gatwick has gone one step further and adopted the national project Servator that has performed so well up and down the country.

Inspector James Biggs from the Gatwick Police Prevention Team explained:

“Project Servator is a project initiated by the city of London police that has now gone nationwide including railway stations and airports.

It’s designed to deter, detect and disrupt the hostile reconnaissance coming to the airport and places of interest.  That’s all levels of criminality from shoplifters to terrorists.

The project has been live nationwide for a number of a years which is why we adopted it here.”

But what is it?

The aim is be as unpredictable as possible and run security checks utilising all arms of the available resources available to the police, from uniformed to plain clothed and armed officers.  Additionally the use of dogs and the sophisticated CCTV and number plate recognition software all combine to create the airports very own ring of steel.

The officers have been specially trained to detect people who may come to the airport and act in a different manner.  Something not easy in an environment as busy as Gatwick where the people change every single hour and day.

But it is not just within the airport buildings that the project is undertaken.

Road checkpoints have also been set up ensuring that if anyone even thinks about getting close to the airport for wrong reasons then they will have no choice but to come face to face with the police.

Whilst the whole project is all about being unpredictable and therefore catching out would-be criminals, there is an additional side that could be witnessed first hand while watching the officers in action.

Smiles on the faces of passengers.

The very presence, the interaction and the belief that Gatwick is showing that safety is of paramount importance to all who both work and travel through the airport.

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