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Gatwick produces films to encourage people with disability to travel

To encourage people with a disability to travel, Gatwick has today published three new videos that show the journey through the airport from the perspective of someone in a wheelchair and someone who is partially sighted.



The films are designed to inspire confidence by demonstrating the possibilities for independent or semi-independent travel – and show what travelling through Gatwick Airport is like from the perspective of two frequent flyers.


We're passionate about making the process of travelling through the airport as smooth as possible for everyone.To encourage people with a disability to travel, Gatwick has published two new videos that show the journey through the airport from the perspective of someone in a wheelchair and someone who is partially sighted.The films are designed to inspire confidence by demonstrating the possibilities for independent or semi-independent travel. Huge thanks to RNIB, Mark Powell and • Sophie Bradbury-Cox •, for helping to make the films happen.

Posted by Gatwick Airport on Tuesday, 22 October 2019

Sophie Bradbury-Cox, social media influencer, and Marc Powell, Paralympian and Innovation Strategist at the Royal National Institute of Blind People (RNIB) both feature in the films:

Sophie Bradbury-Cox said: “It’s been fantastic to be able to show what it’s like for me, as a wheelchair user, to navigate around the airport. It can be an exciting and sometimes daunting experience, but at Gatwick, I was able to get the right help at the times I needed it.”

Marc Powell said: “It’s great to work with Gatwick to highlight what it’s like for me to travel through a busy airport. Everyone’s different but for me it’s important to retain a level of independence when traveling. I rely on accessing the infrastructure and when I can’t, being able to get assistance when I need it is key.” 

Included in the films is a demonstration of how the airport’s special assistance service works and other initiatives to help make passengers’ journeys smoother.  The films have also been published in October – one of the busiest months for disabled travellers now that the schools have returned from summer holidays.

Jack Bigglestone-Silk, Accessibility Manager, Gatwick Airport said: 

We’ve been working hard to improve accessibility for all our passengers and these videos show, not only how far we’ve come, but how we are still continuing to work on improvements. We want to be the UK’s most accessible airport and it’s important that we continue to work with passengers, charity partners and other experts to make that ambition a reality.”

John Worsfold, – Innovation Through Partnerships, RNIB said: 

It’s great collaborating with Gatwick Airport, empowering them to better understand the needs of blind and partially sighted passengers, highlighting real experiences for those travelling with a range of requirements. Being able to work closely with businesses like Gatwick Airport allows us to share our learnings to create tangible benefits to the way people travel.”

Gatwick also recently announced a new independent panel – made up of experts in the travel needs of disabled passengers and people with reduced mobility – to help shape Gatwick’s accessibility strategy and improve services for disabled passengers.


Prolific shoplifter jailed after stealing from Gatwick Airport store

A prolific shoplifter has been jailed for beaching his Criminal Behaviour Order at Gatwick Airport.



About 2.50am on Friday 12 November, police received a report of a theft at Marks and Spencer, in the North Terminal.

A man had entered the store, which was closed to customers, through a small gap in the shutters. The gap was being used by staff and maintenance workers to carry out refurbishments.

They challenged the man and asked him to leave. As he did so, he grabbed two bottles of rum worth £16.99 each and ran from the store.

He was chased and detained, and identified as Darren Pullen, 52, unemployed, of no fixed address.

The two bottles he stole were recovered, one of which had already been opened and partially consumed.

Enquiries revealed Pullen was subject to a three-year Criminal Behaviour Order imposed by Horsham Magistrates’ Court 24 July due to a history of similar offences.

This prohibits him from entering any premises displaying a Crawley or Gatwick Shopwatch sticker, and entering Gatwick Airport unless as a passenger with proof of a valid ticket.

He was subsequently arrested and charged with burglary and breach of a Criminal Behaviour Order, and remanded in custody to appear before Crawley Magistrates’ Court on Tuesday 12 November.

He pleaded guilty to both offences and was sentenced to a total of 12 weeks’ imprisonment, and ordered to pay £16.99 compensation.

PC Jonny Walker, of the Gatwick Prevention Team, said:

“Pullen has been a thorn in the side of the retail community at Gatwick Airport for several months, and we built a case for the Crown Prosecution Service to consider a Criminal Behaviour Order due to his numerous offences of shoplifting and antisocial behaviour.

“Unfortunately, he has shown a blatant disregard for the order, which is why he now faces a number of weeks in prison.

“We hope this sentence serves as a reminder that this sort of behaviour will not be tolerated at Gatwick Airport – or anywhere else in Sussex for that matter.

“This is a great example of partnership working between Sussex Police, Gatwick Airport and its retailers, who played a key role in reporting offences to bring this case to court.

“We work closely together to prevent and detect crime, and to take action against anyone caught committing offences.”

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