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Evening and weekend GP appointments now available to Crawley patients

The majority of patients registered with a GP in Crawley can now access evening and weekend GP appointments.

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Patients can book additional evening and weekend appointments at a town hub to help them stay well this winter and beyond.

The service was designed by NHS Crawley Clinical Commissioning Group (CCG), working in partnership with local patients and clinicians. The hub is run by Alliance for Better Care Ltd, the local GP Federation.

The GP hub offers both routine and urgent appointments for the majority of registered patients, which can be booked through participating GP practices in the normal way, during normal opening hours.

CCG Clinical Chair and local GP, Dr Laura Hill, said:
“We want to ensure that more patients in Crawley get the best possible care in the right place, at the right time. We know winter is a time when the NHS is under pressure, but it’s that way because it’s the time when our patients often need us most.

“We have designed this new GP service in partnership with local people. You told us that having access to a GP in the evenings and weekends – particularly on a Saturday was important to you.”

How to book an appointment

The majority of patients will be able to book an evening or weekend appointment by calling their own GP practice in the normal way, during normal opening hours.

Clinicians working at the town’s hub will be able to access a patient’s medical records with your agreement. Patients will be asked before any information is shared and can decline if they wish.

Dr Hill added:
“Increasing access to GP services is one of the CCGs highest priorities and I am thrilled that we are able to offer this improved service to help the majority of our local patients and help our local NHS deal with rising numbers of patients who all need our care.
“Although patients using our new hubs may not see their usual doctor at their own practice they can still expect to receive a high level of treatment and care.”

Health & Wellbeing

Local NHS urging locals to get jab as flu rates shoot up 85%

The local NHS is urging people to get their flu jab and highlighting treatment advice, after flu cases shot up by 85 per cent within the space of a week in England.

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Health bosses warn this winter’s influenza outbreak is now beginning to take hold and urging those eligible to get their flu jab now – GP consultation rate in the South East for flu like illnesses has risen from 10.3 per 100,000 to 14.2 in just one week, which is adding more pressure on local health services.

Flu symptoms come on very quickly and can be a very unpleasant illness with symptoms including fever, stuffy nose dry cough, sore throat, aching muscles and joints and extreme tiredness, which can often last several days.

Flu can’t be treated with antibiotics – flu is caused by viruses and antibiotics only work against bacteria.

Those who get the flu will get better more quickly if they:

  • Get plenty of rest and sleep
  • Make sure they keep warm
  • Take paracetamol or ibuprofen
  • Drink plenty of water to avoid dehydration

Gareth Howells, Deputy Director of Urgent Care and Systems Resilience for Central Sussex and East Surrey Commissioning Alliance-North, said

The best form of protection against flu is to get the vaccine, and to practice good respiratory and hand hygiene. It isn’t too late to get the flu vaccine so make sure you take up the offer if you’re eligible, to protect yourself and vulnerable people around you.

“We are advising those who already have flu-like symptoms to rest, drink plenty of water and take paracetamol where needed.”

In order to reduce the impact of flu on local NHS services, residents and visitors to the city are being asked to make sure they use the right service for their medical needs, freeing up emergency care for those most in need.

The NHS Minor Injuries Unit Queen Victoria Hospital and Horsham Hospital are available for treatment without appointments; the Urgent Treatment Centre at Crawley Hospital is also available 24 hours a day, NHS 111 is available all day every day and www.nhs.uk is available to check symptoms online around the clock.

A pharmacist can also help with flu, offering treatment advice and recommend flu remedies, and give guidance on giving medicines to children. No appointment necessary to see a local pharmacist and most have private consultation areas, and will say if you need further medical attention. fffffffffffff

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