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easyJet: 9 million customers email addresses accessed by hackers

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easyJet has announced that it has been the target of a ‘highly sophisticated’ cyber attack.

They say their investigation found that the email address and travel details of approximately 9 milion customers were accessed.

easyJet say those customers affected will be contacted in the next few days and that if a customer does not get contacted then their information was not accessed.

In their statement easyJet say that 2,208 customers credit card details were accessed.

In the statement easyJet said:

“There is no evidence that any personal information of any nature has been misused, however, on the recommendation of the ICO, we are communicating with the approximately 9 million customers whose travel details were accessed to advise them of protective steps to minimise any risk of potential phishing.  We are advising customers to continue to be alert as they would normally be, especially should they receive any unsolicited communications. We also advise customers to be cautious of any communications purporting to come from easyJet or easyJet Holidays.

We’re sorry that this has happened, and we would like to reassure customers that we take the safety and security of their information very seriously.

easyJet is in the process of contacting the relevant customers directly and affected customers will be notified no later than 26th of May.

Customers can also find further advice at www.actionfraud.police.co.uk

Coronavirus

Norwegian completes restructuring and secures state aid

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It should be seen as a positive step forward, but for thousands of staff who lost their jobs there is still a lot of uncertainty over future roles.

Airline Norwegian has confirmed that a restructuring plan they undertook has now completed and that the state loan guarantee of in total NOK 3 billion (£245M) has been approved. The company has now converted NOK 12.7 billion (£1.03B) of debt to equity and laid a solid foundation for the future, although the next months will remain challenging.

CEO Jacob Schram said:

“I want to thank everyone who has supported the company during this unprecedented crisis that has affected the entire the airline industry: The Government and Parliament; customers; employees: shareholders; leasing companies; creditors; bondholders, the travel industry and other Norwegian supporters.

Now that we can access the state loan guarantee, we can continue to transform the company. Through this process, the belief in New Norwegian and the company’s strategy have been confirmed by shareholders, the market, bondholders, leasing companies, other creditors and lenders. Nevertheless, the months ahead will remain challenging and with a high degree of uncertainty for the industry. Norwegian will still need to collaborate closely with a number of creditors as the company currently has limited revenue.”.

Since the end of 2018, Norwegian has taken significant actions to restructure its operations and return to profitability. The company was on the path to deliver a positive net profit in 2020, and this summer was set to be the strongest in the company’s history. Instead, the coronavirus outbreak and global travel restrictions has led to a substantial drop in demand.

The Company has seized this time as an opportunity to restructure and develop a new strategy and business plan – New Norwegian – for a strengthened airline to re-emerge when travel restrictions are lifted and demand returns.

Schram added:

“In addition to securing that the company survives this crisis, our goal has been that Norwegian should have a strong position in the future airline industry, with a clear direction and strategy. This will ensure sustainable operations and a structure that will be to the benefit of both shareholders, customers and colleagues.”

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