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Don’t wear a visor without a face mask – Crawley residents and workers told



Don’t wear a plastic visor on its own without a fabric face covering as well – that’s the message from West Sussex Public Health and Trading Standards services.

Residents are being warned that plastic visors on their own are not sufficient to limit the spread of COVID-19. Visors must be worn with an additional fabric face mask in order to be effective.

The warning comes after Trading Standards officers noticed some sellers in the county were advertising the visors using images of people without a face covering.

These misleading adverts give the impression that residents will help protect transmission to others with just a visor when this is not the case.

Officers are working to ensure all companies advertise these products legally and in line with official guidance.

Peter Aston, West Sussex Trading Standards Team Manager, said:

“The Government guidance is clear that wearing a face visor in isolation does not count as a face covering under the Coronavirus legislation. They work well when used with a fabric face covering but are not at all effective on their own.

“We are identifying West Sussex sellers of visors and making sure that any adverts, especially those on online platforms, don’t mislead the public by, for example showing a person wearing a visor without wearing a fabric face covering as well.”

Tony Hill, Interim Director of Public Health for West Sussex County Council, said:

“West Sussex is currently in tier two, high alert. Restaurants and other businesses have been able to re-open under certain restrictions, so it is important that everyone takes the necessary precautions to protect themselves and those around them from COVID-19.

“A face visor or shield may be worn in addition to a face covering but not instead of one. This is because face visors or shields do not adequately cover the nose and mouth.

“Please also continue to wash your hands regularly, and maintain space with other people. Remember: hands, face, space to help keep West Sussex safe. If you develop COVID-19 symptoms please self-isolate immediately and arrange to have a test.”

Detailed guidance for face coverings for specific workplace settings can be found here.

Residents can report unfair trading practises to Trading Standards via Citizens Advice on 08082231133 or online via


Council announce service changes as Crawley moves to Tier 4



With Crawley being placed under tier 4 restrictions from Boxing Day, several Crawley Borough Council buildings and services will close or operate differently.

The Town Hall, which is now closed for the Christmas and New Year holiday, will remain closed from Monday 4 January until further notice.

Despite this, the councils services will continue to operate and will be providing additional services for the most vulnerable residents and distributing the latest round of grants to local businesses once they have received guidance from the government.

With the Town Hall closed, there are several ways to continue to access council services.

Visit for service information and for access to rubbish and recycling updates for your home, your Council Tax account and our extensive library of forms.

To pay by debit or credit card you can do so online at, over the phone by calling our automated payments line on 01293 438312 or at your bank.

The full list of changes is:

  • The Town Hall closed to the public at 4pm on Wednesday 23 December
  • K2 Crawley and the Broadfield 3G pitch will close at 4pm on Christmas Eve
  • The Bewbush Centre Gym will close at 2pm on Christmas Eve
  • Tilgate Nature Centre will close on Christmas Eve
  • Community centres will be closed and only open for pre-schools and crèches if schools are closed
  • The Hawth will close on Christmas Eve after the performances of the pantomime and A Christmas Carol. The pantomime has been filmed and will be available to watch on The Hawth’s website at
  • The Employ Crawley Youth Hub will continue to operate with virtual appointments from 4 January. To arrange an appointment call 07814 903871 / 07909 730956 or email
  • All public toilets will close except the toilets next to the car park at Tilgate Park. All toilets will remain accessible to people with a Radar Key
  • Tennis courts and multi-use games area will only remain open for use with others within your household, support bubble, or with one person from another household.

Waste, recycling and garden waste collections will continue, although these will be on different dates due to Christmas and New Year.

To find your dates and to download your 2021 calendar visit

Pest control and housing repairs will continue as they have over the past few months. All council play areas and outdoor gyms will remain open although as resources for cleaning them are limited they are to be used at people’s own risk.

Applications for tier 4 business grants will open shortly. More details about how to apply will be published when the council receives guidance from the government.

Councillor Peter Lamb, Leader of Crawley Borough Council, said:

“We all must do everything we can to help reduce transmission, the sooner we can get rates back under control the sooner we can return to normal, and that includes local authorities.

“While all council workers will continue to work hard for the town through this period, some facilities will have to close and the way we deliver others will have to change in order to help stop the pandemic spreading.”

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