Connect with us


Crawley Town Hall reopens but don’t turn up without an appointment



The Town Hall will reopen for pre-booked appointments only from today Wednesday 2 December as Crawley moves into tier two of coronavirus restrictions.

Appointments can be booked by visiting, emailing or calling 01293 438000 for the following services:

  • Paying in cash if you’re unable to pay via our other channels
  • Dropping off or collecting an item
  • Using a self-service terminal. Where possible, please scan documents and send them to the council electronically
  • Purchasing parking permits (card only).

Only one payment kiosk will be open and there will be no cashiers’ service. Cash payments will have to be made at the kiosk.

Appointments will be available between 10am and 4pm, Monday to Friday. When booking, you will be asked for your name, address and contact information for track and trace purposes. This information will be kept for a minimum of 21 days before being destroyed.

A wide range of council services, including paying bills and reporting a problem, can be accessed online. To pay by debit or credit card you can do so online at, over the phone by calling our automated payments line on 01293 438312 or at your bank. Visit for access to rubbish and recycling updates for your home, your Council Tax account and our extensive library of forms.

The Town Hall will operate in the same way as when we reopened in July. Council officers will sanitise surfaces after every visitor. If coming into the Town Hall you must:

  • Have an appointment to enter the Town Hall. Please arrive on time; if you arrive early you will have to wait outside the building
  • Sanitise your hands on entering and exiting the building
  • Use the one-way system which is in place to ensure social distancing
  • Wear a face covering unless you are not able to do so.

The only entrance to the building will be the front doors on The Boulevard; there is no access from the multi-storey car park. The doors will be closed and manually opened by a member of staff to people with appointments. For up-to-date information visit and follow Crawley Borough Council on Twitter (@crawleybc) and Facebook (@crawleycouncil).


Grant ensures two Crawley playgrounds can remain open



Crawley Borough Council has announced that two of its adventure playgrounds will remain open for supervised play this year following a one-off grant from the government.

The government has given every local authority a Lower Tier Services Grant so the council has decided to use this to keep Cherry Lane and Millpond adventure playgrounds open as supervised, open access play sites until the end of October half-term 2021 (subject to Covid-19 restrictions).

Millpond and Cherry Lane will operate with an online registration and booking system to create a Covid-secure environment and ensure that the adventure playgrounds are being used by Crawley children.

However, this grant is for one year only so after October, Cherry Lane Adventure Playground will move to unsupervised play.

After October half-term, Millpond Adventure Playground in Bewbush will close permanently. Creasys Drive Adventure Playground in Broadfield is already closed and will not reopen. The council will be bringing forward new unsupervised play facilities in Broadfield and Bewbush in due course.

Waterlea Adventure Playground will be refurbished and then reopen as an unsupervised play site in 2022.

The council will also bring in its new model of outreach play, which will look to move play activities into neighbourhoods and increase participation. This model will also:

  • Increase the range of play opportunities for children away from more traditional building-based activities
  • Reach groups that may not usually access services
  • Make use of buildings across the town and work in partnership with other existing groups and organisations.

Councillor Peter Lamb, Leader of the Council, said:

“While the long-term impact of Covid-19 on council funding means adventure playgrounds will have to move to unsupervised play by 2022, I’m glad that this one-off funding means we can continue to provide supervised play until next winter, as we roll out our new outreach model.”

Councillor Duncan Crow, Leader of the Opposition, said:

“I welcome this additional government funding that has enabled us to extend supervised play at two adventure playgrounds for this year, while we also work to refurbish Waterlea for unsupervised play for next year.”

Continue Reading