The Town Hall will reopen for pre-booked appointments only from today Wednesday 2 December as Crawley moves into tier two of coronavirus restrictions.
- Paying in cash if you’re unable to pay via our other channels
- Dropping off or collecting an item
- Using a self-service terminal. Where possible, please scan documents and send them to the council electronically
- Purchasing parking permits (card only).
Only one payment kiosk will be open and there will be no cashiers’ service. Cash payments will have to be made at the kiosk.
Appointments will be available between 10am and 4pm, Monday to Friday. When booking, you will be asked for your name, address and contact information for track and trace purposes. This information will be kept for a minimum of 21 days before being destroyed.
A wide range of council services, including paying bills and reporting a problem, can be accessed online. To pay by debit or credit card you can do so online at crawley.gov.uk/payments, over the phone by calling our automated payments line on 01293 438312 or at your bank. Visit my.crawley.gov.uk for access to rubbish and recycling updates for your home, your Council Tax account and our extensive library of forms.
The Town Hall will operate in the same way as when we reopened in July. Council officers will sanitise surfaces after every visitor. If coming into the Town Hall you must:
- Have an appointment to enter the Town Hall. Please arrive on time; if you arrive early you will have to wait outside the building
- Sanitise your hands on entering and exiting the building
- Use the one-way system which is in place to ensure social distancing
- Wear a face covering unless you are not able to do so.
The only entrance to the building will be the front doors on The Boulevard; there is no access from the multi-storey car park. The doors will be closed and manually opened by a member of staff to people with appointments. For up-to-date information visit crawley.gov.uk/coronavirus and follow Crawley Borough Council on Twitter (@crawleybc) and Facebook (@crawleycouncil).
Crawley boy receives pioneering kit to help with his disabilities
Eleven-year-old Theakston Lee-Watson is among the first recipients of innovative new equipment to provide disabled children with sensory activities in their own home.
Theakston, from Crawley in Sussex, received the equipment from Caudwell Children as part of a UK-first charity campaign to deliver sensory equipment and support to disabled children across the country.
The sensory pack will provide a range of therapeutic benefits for Theakston, who has autism and sensory processing disorder, helping him regulate his emotions and develop his motor skills.
Theakston’s mum, Kitty Lee-Watson, has already noticed the benefits the equipment brings.
“He has a lot of anxiety at the moment, I now have the sensory pack out on his bedroom floor so when he has a meltdown it’s easy to guide him to something or distract him. This has been a real help.
“Theakston’s favourite part of the Get Sensory pack is the Fibre Optic Light as it’s both visual and tactile. He likes touching the fibres.”
Caudwell Children has pledged to provide thousands of families with essential sensory equipment during the Covid-19 pandemic – with each family receiving a pack of appropriate and safe toys to support children living with a wide range of disabilities.
Trudi Beswick, CEO of Caudwell Children, said:
“Our Get Sensory Packs are designed to support children who are likely to benefit from sensory resources – it’s so encouraging to hear that Theakston is enjoying using the equipment and his family can see the benefits already.”
“We’ve committed to provide thousands of families with a pack, because we know it’s difficult to access resources at the moment.
“To deliver on that we’re now calling for anyone who can to make a difference to the life of a disabled child by donating to our Get Sensory Packs campaign – you can make a life-changing difference from just £5.”
Caudwell Children launched its Get Sensory Packs campaign following consultation with parents to find the most appropriate and safe sensory items – selected by the charity’s Occupational Therapists.
The packs include:
- A Liquid Cell Timer,
- Scented Bubbles,
- A BoBo Massager,
- Sissle Brush,
- 4 Ball Massager,
- Weighted Cushion,
- Spikey Domes,
- Space Blanket, and
- A Fibre Optic Lamp.
Packs are available to children who have a confirmed disability or chronic illness. Families can apply directly to Caudwell Children for support, with the charity providing 80% of the cost of each pack.
Families will be asked to contribute 20% of the cost, which is £20, and to confirm their financial status and their child’s diagnosis. More information is available at getsensorypacks.com.