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Crawley Council launches coronavirus Help Hub



Crawley Borough Council has launched its Help Hub to support the most vulnerable people in our community during the coronavirus outbreak.

The hub, a single point of contact for people who need support at this extremely difficult time, started operating on Wednesday (25 March). Call 01293 438000 between 8.30am and 5pm if you need help. Alternatively, you can email or complete an eform available at

Help Hub staff will identify the support or assistance needs being identified by our residents and match them with the help that is on offer from our own council teams and the wide range of voluntary and charitable activity in the town. They will also support our community pharmacies to directly deliver medical supplies where needed and call our most vulnerable residents to check on them.

The council is also setting up a distribution hub to coordinate the direct delivery of essential food and medical items to vulnerable and high risk residents.

The distribution hub will receive and manage food and other essential items from suppliers, action requests from the Help Hub team, pick and pack the appropriate items and distribute parcels directly to people in their homes.

A leaflet with details of how to contact the Help Hub has been delivered to every home in the borough. Residents are asked to keep this leaflet safe because they may need it in future.

A separate leaflet, for residents to fill in and deliver to a friend or neighbour who may need some help – maybe a friendly chat over the phone or picking up some shopping or medicine – has also been delivered door-to-door. Residents can download and print more of these at

Councillor Peter Lamb, Leader of Crawley Borough Council, said:

“To beat Covid-19 it is vital that we shield high risk vulnerable residents from contact with anyone who might have the virus.

“To do that we need to ensure that they have the supplies they need to self-isolate. This is far from impossible, but it will need your help to identify those who are vulnerable and to help get supplies to them.”

For the latest coronavirus information and advice visit and


Crawley boy receives pioneering kit to help with his disabilities



Eleven-year-old Theakston Lee-Watson is among the first recipients of innovative new equipment to provide disabled children with sensory activities in their own home.

Theakston, from Crawley in Sussex, received the equipment from Caudwell Children as part of a UK-first charity campaign to deliver sensory equipment and support to disabled children across the country.

The sensory pack will provide a range of therapeutic benefits for Theakston, who has autism and sensory processing disorder, helping him regulate his emotions and develop his motor skills. 

Theakston’s mum, Kitty Lee-Watson, has already noticed the benefits the equipment brings.

Kitty said:

“He has a lot of anxiety at the moment, I now have the sensory pack out on his bedroom floor so when he has a meltdown it’s easy to guide him to something or distract him. This has been a real help.

“Theakston’s favourite part of the Get Sensory pack is the Fibre Optic Light as it’s both visual and tactile. He likes touching the fibres.”

Caudwell Children has pledged to provide thousands of families with essential sensory equipment during the Covid-19 pandemic – with each family receiving a pack of appropriate and safe toys to support children living with a wide range of disabilities. 

Trudi Beswick, CEO of Caudwell Children, said:

“Our Get Sensory Packs are designed to support children who are likely to benefit from sensory resources – it’s so encouraging to hear that Theakston is enjoying using the equipment and his family can see the benefits already.”

“We’ve committed to provide thousands of families with a pack, because we know it’s difficult to access resources at the moment.

“To deliver on that we’re now calling for anyone who can to make a difference to the life of a disabled child by donating to our Get Sensory Packs campaign – you can make a life-changing difference from just £5.”

Caudwell Children launched its Get Sensory Packs campaign following consultation with parents to find the most appropriate and safe sensory items – selected by the charity’s Occupational Therapists.

The packs include:

  • A Liquid Cell Timer,
  • Scented Bubbles,
  • A BoBo Massager,
  • Sissle Brush,
  • 4 Ball Massager,
  • Weighted Cushion,
  • Spikey Domes,
  • Space Blanket, and
  • A Fibre Optic Lamp.

Packs are available to children who have a confirmed disability or chronic illness. Families can apply directly to Caudwell Children for support, with the charity providing 80% of the cost of each pack.

Families will be asked to contribute 20% of the cost, which is £20, and to confirm their financial status and their child’s diagnosis. More information is available at

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