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Crawley Council appoints new contractors to manage council homes across town

Crawley Borough Council has appointed two new contractors to manage the maintenance of council homes around the town.



Cabinet agreed recommendations to appoint Mears Group and Wates Property Services at their meeting on 27 November.

The two new contractors will be managing responsive repairs, planned maintenance and empty dwellings for Crawley Homes properties from 1 April this year.

The contract, which is valued at £167 million over 10 years will split the town into two areas, with Mears delivering maintenance in one area and Wates in the other.

Existing staff will be moved over the new contractors, ensuring no disruption to council tenants and the same familiar faces at appointments.

The chosen contractors came top in both quality and price, scoring highly for their approach to the environment and their commitment to the community.

Cabinet member for Housing, Councillor Ian Irvine said:

“This is great news for our council tenants, who will continue to receive top quality service. Here at the council we have a thorough process to ensure we get the best possible deal for both the organisation and our residents.”

Colin Middlemass, Chief Operating Officer at Mears, said:

“I am very pleased we will continue to build on our relationship with the council. We place social value at the heart of our business and we look forward to working with them to develop shared objectives as to how we can contribute back into the community. Mears is not just a contractor but a local employer and our operatives are members of the community in which we will be working.”

David Morgan, Managing Director of Wates Property Services, commented:

“Crawley Borough Council has a very clear strategy to provide an efficient and high quality service across its housing portfolio, an ambition to which our expertise is perfectly suited. “We very much look forward to working with the borough again over the next decade, and our priority is to enhance service delivery and working closely with the client to develop a seamless customer journey, ensuring we provide an exceptional service from day one.”


Furniture Village opens its doors in Crawley’s County Oak Retail Park



Crawley welcomes Furniture Village who will open a brand-new store in County Oak retail park this Boxing Day.

The new location offers a Carpetright concession, providing a one-stop-shop for customers looking to update their homes.

Visitors to the new Furniture Village store will be invited to create their ‘home in one’, by exploring collections for every room of the house, from sofas to beds to dining.

Charlie Harrison, Commercial Director at Furniture Village, comments:

“With much of the UK under lockdown, I’m delighted we’ve been able to open our new store in Crawley. County Oak is a fantastic shopping destination and the ideal choice for Furniture Village.

“It’s been a challenging year for everyone, but I am incredibly proud of the Furniture Village team which continues to offer industry-leading quality, choice and service. As well as Family Retailer of the Year, we’ve also been awarded National Bed Retailer of the Year so I’m particularly looking forward to welcoming customers to our new bed department.”

The store will see a team of 11 expert sales consultants offering valuable insights and advice to customers, all made possible thanks to enhanced Covid-19 safety measures.

These include temperature checks, PPE for all staff and hand sanitisation stations, along with an appointment booking system which can be accessed via the website.

Charlie Harrison, Commercial Director at Furniture Village, adds:

“Customer safety is still, and will continue to be, a priority for us. The feedback from all of our existing stores continues to be overwhelmingly positive, with the appointment booking system providing reassurance and exceptional service for customers.”

The store will open at 9am on Saturday 26th December 2020. Opening offers include Sale discounts of up to 50% plus an additional £50 off every £500 spent.

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