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British Airways passengers at Gatwick offered alternative day flights as IT gremlins strike

Passengers travelling from Gatwick are being asked to check the British Airways website before setting off for the airport.



Queues at Gatwick as IT problem causes delays. Credit: Twitter, Charlie C @devils_refugee

A ‘systems issue’ has resulted in some short-haul flights with British Airways to be delayed or even cancelled this morning.

Reports from passengers began to emerge this morning as queues began to form at Gatwick, Heathrow and London City Airports.

British Airways say that they are trying to resolve the issue as quickly as possible but that they are operating with back-up manual systems to keep their flights operating.

They are also offering customers who are booked on short-haul flights departing from Gatwick, Heathrow and London City today the opportunity to rebook for another day.

A spokesperson for British Airways said:

“We are working as quickly as possible to resolve a systems issue which has resulted in some short-haul cancellations and delays from London airports. 

A number of flights continue to operate but we are advising customers to check for the latest flight information before coming to the airport.

We are offering customers booked on short-haul services departing from Heathrow, Gatwick and London City today, the opportunity to rebook to another day.

We are encouraging customers to check for the latest flight information, and to allow additional time at the airport. “


Extinction Rebellion protesters ignore call off of protest at Gatwick



It was called off around 9:30am but some protesters who had already departed for the airport decided to go ahead with the protest instead.

Just over 20 protesters are currently circulating around the South Terminal arrivals hall handing out leaflets with some also playing music and singing.

A spokesman for Extinction Rebellion was asked about the decision cancel and then to go ahead again.

Referring to the violence seen on protesters on the London Tube he said:

“We had a problem this morning and we had a vote yesterday about whether to go ahead with the activity. The vote was no but then some decided to take the action anyway. It went wrong.”

Gatwick spokesperson said:

“Gatwick is open and operating normally today. We are aware of some peaceful protest activity at the airport and our priority is to make sure that our passengers and staff are able to continue their journeys and do their jobs safely without disruption. We will continue working closely with the police, who aim to facilitate this peaceful protest.

“We are determined to play our part to reach ‎the Government’s target of achieving net zero carbon emissions, however we will also remain focussed on the safe operation of the airport.”

This is a live story and will be updated accordingly.

More to come…

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