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British Airways fix their IT fault after day of cancellations and delays

It has taken most of the day but British Airways say they have finally fixed the problem.

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With around 400 flights affected by delays and cancellations the expected cost to the airline is in the millions.

Now British Airways have announced that the issue they had this morning has finally been resolved.

In a statement they released they say:

“We have resolved the temporary systems issue from this morning which affected a number of our flights today.

We apologise to all our customers caught up in the disruption, and appreciate how frustrating their experience has been.  

Our teams have been working tirelessly to get the vast majority of customers on their way, with most of our flights departing.

Our flights are returning to normal, however there may be some knock-on operational disruption as a result of the issue earlier.

We continue to advise customers to check ba.com for the latest flight information before coming to the airport.”

Passengers have been posting their photos of long queues at Gatwick and Heathrow and even passengers on other airlines have reported delays with their flights as the BA problems had a knock-on effect on flights.

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Extinction Rebellion protesters ignore call off of protest at Gatwick

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It was called off around 9:30am but some protesters who had already departed for the airport decided to go ahead with the protest instead.

Just over 20 protesters are currently circulating around the South Terminal arrivals hall handing out leaflets with some also playing music and singing.

A spokesman for Extinction Rebellion was asked about the decision cancel and then to go ahead again.

Referring to the violence seen on protesters on the London Tube he said:

“We had a problem this morning and we had a vote yesterday about whether to go ahead with the activity. The vote was no but then some decided to take the action anyway. It went wrong.”

Gatwick spokesperson said:

“Gatwick is open and operating normally today. We are aware of some peaceful protest activity at the airport and our priority is to make sure that our passengers and staff are able to continue their journeys and do their jobs safely without disruption. We will continue working closely with the police, who aim to facilitate this peaceful protest.

“We are determined to play our part to reach ‎the Government’s target of achieving net zero carbon emissions, however we will also remain focussed on the safe operation of the airport.”

This is a live story and will be updated accordingly.

More to come…

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