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B&M opens in Crawley’s County Mall

Saturday 13 April saw the long awaited opening of the brand new B&M Crawley, in County Mall Shopping Centre.

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The new colleagues were asked to nominate a local charity they think truly deserves some VIP treatment for the work they do for the local community.

They chose the team from, Forget me Nots, took centre stage to officially unveil the new B&M store, alongside the towns Mayor, Cllr Carlos Castro.

The charity aims to ensure that no carer, friend or family member of someone living with Dementia in Crawley and the surrounding area would ever feel alone.

In addition to opening the new store, the team also received £250 from the store to go towards the charity.

The store manager, Teresa Abbott, said:

“The new store has been really busy since the doors first opened on Saturday and feedback from customers has been great so far.

“A huge thank you to Forget me Nots who helped us open the store, we hope that our donation can help them continue the outstanding work they do for the local community.”

The former BHS store has undergone an internal and external refurbishment programme and created more than 50 new jobs for local people.

B&M is one of the UK’s fastest growing retailers and customers can expect to find a wide variety of branded products including toys, food & drink, home ware, pet products, health & beauty and seasonal range.

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What to expect when Primark reopens in Crawley in two weeks

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Primark is working re-open their stores on the 15th june and the store has been working hard to ensure their employee and customer safety is their highest priority.

So what can customers expect to find implemented when they reopen?

Social distancing:

There will be a limit on the number of customers allowed in store at any one time to allow for the appropriate distance in between customers and employees, following government guidelines.

There will be clear signage and floor decals, as well as dedicated employees and additional security staff, to guide customers through the store in a way that limits contact with others.

Every second till will be closed to allow more space between customers and between employees.

The store will temporarily close off fitting rooms and customer toilets.

Personal protection for employees and customers:

Hand sanitiser stations will be made available at the entrance and on the shop floor and back of house for employee and customer use. Face masks and gloves will be made available to all Primark employees.

Perspex screens have been installed on tills to protect customers and employees.

Increased in-store cleaning:

The frequency and rigour of store cleaning will increase, particularly around high frequency touchpoints such as tills, escalators, lifts, and employee areas in back of house.

A basket cleaning system is also being introduced.

Primark CEO, Paul Marchant, said:

“As we re-open our stores in England, nothing matters more than the health and wellbeing of our colleagues and customers.

“We have really missed our customers and we are delighted to be back on 15 June and able to provide them with the quality, affordable products they love from Primark.

“We know that life for our customers is going to look different for a while. We want our stores to be safe and reassuring places to shop and work. While it might take a little longer to get into our stores, once inside, customers will find all their favourite Primark products and we have worked hard to make sure that clear signage and extra help will be there to guide them through the changes we have made to allow for social distancing.

“We will adopt all government safety advice as a minimum in our stores and have benefited from our experience in the other markets in Europe where we have already opened successfully. As we open, we will continue to look at best practice across the retail sector and amend our measures appropriately.

“I would like to thank all of our colleagues and partners for the commitment, strength and resilience they have shown through these challenging times.”

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