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Ambulance service adds more vehicles to help respond to non-emergency calls

Additional vehicles targeted at lower priority calls will begin to respond to patients in the coming weeks following investment by South East Coast Ambulance Service, (SECAmb).



The Non-Emergency Transport (NET) vehicles, which will complement the Trust’s emergency fleet, will begin to be rolled out across SECAmb’s region this month.

A total of 30 Fiat ambulances are being refurbished and will be delivered, in a phased approach, to operational sites across the region at a rate of at least three a week.

All the vehicles are expected to be on the road by the end of February 2019 and are part of SECAmb’s plans to improve its response to patients not in a serious or life-threatening condition.

While the vehicles will be equipped with essential life-saving equipment including a defibrillator, and be able to attend as a first response to life-threatening calls, they will be primarily targeted to respond to patients who have been assessed by a Health Care Professional such as a Paramedic or GP and require non-emergency urgent transport to a healthcare facility with minimal clinical intervention.

The vehicles are in addition to more than 100 brand new vehicles which have been in the process of being rolled out across the Trust’s region at a rate of around four a week since the summer.

The vehicles will be crewed by Emergency Care Support Workers, alongside other non-registered clinicians such as Associate Ambulance Practitioners and Ambulance Technicians.

SECAmb Executive Director of Operations Joe Garcia said:

“This move is part of our work to ensure our fleet is appropriately set up to meet both demand and individual patient needs, following the introduction of new ambulance response standards last year.

“The vehicles will help us to better respond to patients in the community who, while not in a serious or life-threatening condition, nevertheless need an urgent ambulance response. The patients they will be targeted towards will have already been assessed by a registered health care professional such as one of our paramedics, a GP, hospital doctor or mental health clinician.

“We are confident that this, as part of a wider range of measures, including increasing the number of emergency vehicles and staff, will have a positive impact on our response time performance and benefit all of our patients.”

Health & Wellbeing

Don’t miss out on the Lymphoedema Awareness Workshop at Crawley Hospital

The workshop is being held in March.



As part of Lymphoedema Awareness Week 2019, which is 3rd – 9th March, the Olive Tree Cancer Support Centre is holding a Lymphoedema Information and Education Workshop on Wednesday 6th March 2-4 p.m at
The Olive Tree Cancer Support Centre, Wentworth House, Crawley Hospital, West Green Drive, Crawley RH11 7DH.

This workshop will be led by Yvette Jordan, UK Lymphology Clinics Training Director and she will be supported by Olive Tree volunteer therapists Anna Parsons and Juliette Cross.

Affecting 1 in 5 patients, lymphoedema is a distressing condition and a known side effect of cancer treatment. It is caused because the flow of fluid within the lymphatic system has been disrupted because of surgery and having lymph nodes removed. 

This makes it harder for the lymph fluid to drain away which means that this excess fluid can then build up between the tissues and cause swelling of the arm, leg or surrounding area. 

Lymphoedema can develop weeks, months or even years after cancer treatment but early diagnosis by healthcare professionals and treatment by specialist lymphoedema therapists can help to reduce the severity of the condition.

Attendance will be of great value to anyone affected by cancer, including patients and healthcare professionals and will provide everything they need to know about lymphoedema. 

Topics covered will include:

• What is Lymphoedema?

• How does Lymphoedema happen?

• Who is most at risk?

• Recognising clinical signs of early Lymphoedema

• Best methods and early applications for a preventative approach

• Questions and answers

Yvette Jordan, who will be leading the workshop said:

“Much more awareness is needed with early intervention which is essential to help patients manage this disabling disease”.

To book your place on this informative workshop for 2-4 p.m. please call 01293 534465

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