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132 cases of false single persons discount claims uncovered by Crawley Council



Crawley Borough Council has uncovered 132 cases of incorrect claims of Single Person Discount, resulting in more than £75,000 of extra Council Tax being collected.

Single Person Discount (SPD) is claimed when there is only a single adult who is liable for Council Tax at a property.

The council’s Fraud and Inspections Team monitors the discounts awarded to households in relation to its Council Tax bills.

Between April 2019 and February 2020 the team reviewed a large number of people who were claiming SPD, matching data against information they hold.

Any discrepancies result in an investigation into whether any discount that has been awarded is incorrect.

In this period the team removed 132 SPDs due to a second unreported adult being resident in the property. This has resulted in an extra £76,424.18 in Council Tax being collected.

Councillor Peter Lamb, Leader of Crawley Borough Council, said:

“Council Tax pays for vital services so it’s key that discounts are only given to those who are truly in need.

“If you’re in receipt of a discount or exemption for your Council Tax and your circumstances change tell us immediately.”

The Fraud and Inspections Team look into all aspects of fraud against the council.

If you know or suspect that someone has or is making a fraudulent claim against the council then please visit If you’re circumstances have changed tell us by visiting, email or call 01293 438000


Furniture Village opens its doors in Crawley’s County Oak Retail Park



Crawley welcomes Furniture Village who will open a brand-new store in County Oak retail park this Boxing Day.

The new location offers a Carpetright concession, providing a one-stop-shop for customers looking to update their homes.

Visitors to the new Furniture Village store will be invited to create their ‘home in one’, by exploring collections for every room of the house, from sofas to beds to dining.

Charlie Harrison, Commercial Director at Furniture Village, comments:

“With much of the UK under lockdown, I’m delighted we’ve been able to open our new store in Crawley. County Oak is a fantastic shopping destination and the ideal choice for Furniture Village.

“It’s been a challenging year for everyone, but I am incredibly proud of the Furniture Village team which continues to offer industry-leading quality, choice and service. As well as Family Retailer of the Year, we’ve also been awarded National Bed Retailer of the Year so I’m particularly looking forward to welcoming customers to our new bed department.”

The store will see a team of 11 expert sales consultants offering valuable insights and advice to customers, all made possible thanks to enhanced Covid-19 safety measures.

These include temperature checks, PPE for all staff and hand sanitisation stations, along with an appointment booking system which can be accessed via the website.

Charlie Harrison, Commercial Director at Furniture Village, adds:

“Customer safety is still, and will continue to be, a priority for us. The feedback from all of our existing stores continues to be overwhelmingly positive, with the appointment booking system providing reassurance and exceptional service for customers.”

The store will open at 9am on Saturday 26th December 2020. Opening offers include Sale discounts of up to 50% plus an additional £50 off every £500 spent.

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