Connect with us

Business

Virgin Atlantic announce plans to close Crawley contact centre

Jobs are at risk as the airline merges two centres in Swansea.

Published

on

Some jobs at Virgin Atlantic could be under threat as the airline has announced plans to merge their two contact centres together.

Currently the airline operate two centres, one in Crawley and one in Swansea, but under a new restructure the Crawley site is to close as they merge the two centres together in their Swansea location.

More news: Drunk passenger jailed after tirade of abuse on Virgin flight

A spokesperson for Virgin Atlantic, said:

“We’re committed to providing our customers with the most personalised service of any UK airline, and currently have two contact centres based in Crawley and Swansea.

“The way our customers engage with us is changing, and in order to continue to offer unrivalled service to our customers we plan to bring our contact centres together at a single site in Swansea. Being located together will make it easier to roll out the digital enhancements our customers expect, and operate a large 24/7 contact centre operation.

“We are really proud of our loyal and dedicated contact centre team and are focused on supporting people impacted by this change.”

Keep up to date with all the latest news.

Follow us on:

Twitter: @crawleynews24

Facebook: Crawleynews24

listen live

Business

Crawley Borough Council award grants to two local businesses

Two business start-ups have got a leg up through Crawley Borough Council’s Small Business Grants Scheme.

Published

on

The Company Connector Ltd and Haus of FLVR are the latest companies to benefit from a council grant, which awards small businesses with up £2,000.

Manor Royal-based business, The Company Connector Ltd, will support local businesses with finding new clients and opportunities as well as encouraging inward investment from overseas. The company has already supported a number of Crawley businesses on a consultancy basis and helped to generate new business.

More news: Councillor Francis Guidera: Supporting Thomas Bennett

The council awarded The Company Connector Ltd with the maximum amount of £2,000, assisting the start-up and first year costs. The financial boost has helped to establish the brand, website and social media, along with the necessary furniture and computer equipment.

Jeremy Taylor, Managing Director of The Company Connector Ltd, said:

“I am delighted to have been awarded this grant, it will contribute towards the set up and immediate development plans of the business including our first mission to Austin, Texas.

“In addition, the grant will enable us to support local businesses reach overseas markets as well as encouraging inward investment from other business centres. I applaud the council for recognising it costs a lot to establish a business that creates new jobs; this assistance is well received”

Haus of FLVR, a company that produces high quality alcohol infused frozen goods, received £2,000 from the Small Business Grant Scheme. The businesses main aims are to create an exciting, affordable and aesthetically pleasing product that brings a fresh and fashionable approach to ice lollies and canapés.

Samara Gidden, Director of Haus of FLVR, said:

“We are thrilled to receive funding to help produce a creative packaging solution that is luxurious and eco-friendly – both prerequisites will work in cohesion.

“We look forward to developing our packaging further and drive our business forward.”

Cabinet member for Planning and Economic Development, Councillor Peter Smith, said: “I’m pleased that we can offer two start-up businesses a £2,000 grant.

“It’s important to support businesses in the initial stages; it helps them to get off the ground and positively contributes towards the town’s economic climate.”

The grants scheme is for small businesses with less than 50 employees who operate in the Crawley area.

All Small Business Support Grants projects must be match-funded at least 50 per cent by the small business. Apprenticeship grants up to £1,500 are also available and don’t need to be match-funded.

For more information about business grants and funding visit www.crawley.gov.uk/business

Continue Reading

Trending