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United Minibuses & Coaches MD says he is ‘standing up for the rights of small businesses’

Mr Rasool has written a full statement explaining his actions.



The MD and driver of the coach that was driven onto the pavement and blocked the entrance of the Natwest bank in Crawley has written a full statement about his actions.


“I would like to make a statement regarding the recent incident outside the Natwest Crawley branch. I had initially contacted another paper before the incident to explain that I would be doing a silent protest outside the bank due to the following reasons:

– Natwest bank closed my business account without prior written notice after banking with them for nearly 13 years

– Given we are a small business and have built up our reputation over 20 years, we can not survive without our bank account as we have monies coming in and out of the account on a daily basis and need the funds to pay for multiple suppliers and drivers.

– Natwest can not locate the account or the monies within the bank

– I have been going into the bank on a daily basis and have spent numerous hours on the phone trying to find out what has happened. The bank manager has been extremely unhelpful and would not talk to me about the closure which I could not believe after banking with Natwest for nearly 13 years

– As a small business we can not survive without our bank account for even a day, yet a week down the line we do not have any answers and are still completely in the dark. We can not receive any monies into the account and we can not pay suppliers which is catastrophic to our business reputation, which we’ve built up over 20 years.

I would like to let you know that l have been dealing directly with Natwest after they closed the account without any explanation, this lead to us not being able to run the business. As mentioned above the drivers and staff could not be paid and no monies can be accessed to pay suppliers. The bank kept saying they would help but nothing happened and this morning again they said that they could not locate the account and the bank manager would not help or talk to me.

After imploring with Natwest to grant me access to my account, they showed total disregard for the situation and would not give me access to the company savings. I was stunned by their lack of empathy and disregard for the situation, I seemed like another number to them.

After hours and hours on the phone, more complaints online, emails back and forth and more representatives telling me to wait even longer, the stress had reached such a level that caused me to act.
I am not sorry for my actions, my intentions were not to scare or frighten anybody, if I did so I apologise for that. My intentions were to block the door of the bank to stop them operating. Why should they be able to operate when I can’t, let them see what it’s like.

I am a small company standing up for the rights for small businesses who go through this day in day out.”

Mumtaz Rasool
Managing Director
United Minibuses & Coaches


Goodbye summer! Winter hours begin at West Sussex waste sites

New opening times start in October.



From 1 October 2018, winter opening hours at all 11 Household Waste Recycling Sites (HWRSs) in West Sussex will come into effect.

The opening hours for all sites will be 9am until 4pm and times will be in place until 31 March 2019.

More news: West Sussex Fire & Rescue Service search for on-call firefighters

There will be changes to the days some sites are open. Burgess Hill, Chichester, Worthing, and Crawley will open for six days a week during the winter months. Chichester will close on Tuesdays and Burgess Hill, Worthing, and Crawley will close on Thursdays.

Deborah Urquhart, West Sussex County Council Cabinet Member for Environment, said:

“The changes are based around the demand for services at different times of the year.

“Reducing opening hours during the quieter winter allows us to keep sites open for longer in the summer months when demand is at its highest.”

Further information on Household Waste Recycling Sites can be found at

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