Skybreak, the independent aviation and airport services company based at Gatwick Airport celebrated its 25th Anniversary this week at the iconic British Airways i360 in Brighton, Sussex.
Skybreak handles the airport and aviation requirements for a range of organisations from destination specialists and niche market travel companies, to worldwide tour operators and airlines. With services including but not limited to airline sales, ticket issuance and crisis management, Skybreak plays an important role in delivering the best passenger experience at Gatwick Airport.
A dedicated and loyal team of staff brings continuity to Skybreak services and the ability to cope with the unexpected in a composed manner by this team, has contributed significantly to the reputation of Skybreak. Over the past two-and-a-half decades Skybreak has assisted 5 million passengers with requests which include a variety of important customer service enquiries, as well as a number of issues such as disruption, delays and missed flights.
The Skybreak team has faced many challenges both at an individual and industry scale and has an unparalleled pedigree in providing alternative travel arrangements and passenger care to the highest standard during times of crisis.
Upon celebrating Skybreak’s 25th year, Neil Chapman, Managing Direction said:
“It is important for businesses to recognise specific milestones such as this anniversary and Skybreak is also using this celebration to demonstrate its commitment to the future. Without our team of dedicated staff and close working and loyal relationships with airlines, customers, agents and airport authorities, such as Gatwick Airport it would not be possible to have grown our business to what it is today.
We have shaped our organisation to meet the evolving needs of air travellers and it is this continuous enhancement which allows us to deliver award-winning services in this fast-moving environment. We are trusted by one of best airports in the world and by many of the best airlines in the world to look after their customers. We built this trust through an ongoing investment in our recruitment and training programmes, ensuring the highest standards of any customer care desk in the travel industry. We are also investing in technology and over the next 12 months we will evolve our IT to revolutionise our online presence. So this event is very much about saying thank you to our customers, suppliers and staff as well as saying how much we look forward to working with them and many others in the future.”
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AMAZING! Exclusive photos & interviews with Gatwick Diamond winners
An exclusive from CN24 shows photos of all the night’s winners as well as interviews as they collected their awards.
In an exclusive from CN24, we caught up with winners as they came off the stage to collect their awards.
The Business Award Winners are those businesses or people who have shown innovation and inspiration in their work, and have demonstrated a real commitment to this world-class region.
The Winners were unveiled at the 10th Anniversary of the Gatwick Diamond Business Awards at the Effingham Park Hotel, on 15th March, 2018.
The Headline Sponsors are B&CE, the Peoples Pension; Extech.co.uk; Gatwick Airport Ltd and NatWest. The Evening started with a Pre-Dinner Reception, and the evening rounded off with the now highly anticipated After-Show Party.
The winners in each category were:
Green Business of the Year – sponsored by Crawley Borough Council
- Hilton London Gatwick Airport
Responsible Business of the Year – sponsored by University of Sussex School of Business, Management & Economics
- Cleankill Pest Control
International Business of the Year – sponsored by the Gatwick Diamond Initiative
- Acro Aircraft Seating
The Award for Customer Delight – sponsored by Thakeham Group
- Gatwick Recruitment and Training Ltd T/A Driver Hire Gatwick
Employer of the Year – sponsored by Search Consultancy
- Assurity Consulting
The Award for Developing People for Business Success – sponsored by Crawley College
- Ashdown Park Hotel & Country Club
The Award for Supply Chain Excellence – sponsored by University of Brighton
- PVL UK Ltd
Manufacturing Business of the Year – sponsored by asblaw LLP
- PVL UK Ltd
Apprentice of the Year – sponsored by Reigate & Banstead Borough Council
- Robert Wiles, Cloud9 Insight
New Business of the Year – sponsored by Basepoint Business Centres
- Growth by Design
Business Person of the Year – sponsored by KPMG
- Rob Pierre, Jellyfish Group Ltd
Business of the Year (Up to £1m Turnover) – sponsored by Platinum Publishing Group
- Juno Wealth Management Ltd
Business of the Year (Over £1m Turnover) – sponsored by NatWest
- MHA Carpenter Box
Business of the Decade – sponsored by NatWest
The Awards were presented by the award-winning comedy legend, star of stage and screen and more recently, a popular contestant on Strictly Come Dancing, Brian Conley at the Gatwick Diamond Business Awards Dinner, on the 15th March, 2018.
From Gatwick Diamond we managed to catch up with Chairman Anya Ledwith:
We also spoke to the General manager of the Copthorne Hotel hosting the event Bharat Rai:
This year one of the headline sponsors was an SME, Extech. We spoke to their MD Andrew Hookway:
Another main sponsor was Gatwick Airport. We caught up with Alison Addy Head of Community Engagement:
Another major supporter of the awards is Richard Place Dobson, we spoke to Matthew Tyson:
We also managed to speak to Ana Christie, Chief Executive for the Sussex Chamber of Commerce.
A brief history of the Gatwick Diamond Business Awards – 2009-17 https://t.co/HK27YHR9SN
— GDBizAwards (@gdbizawards) March 19, 2018
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