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New deal for Manor Royal BID

The Manor Royal BID Company has signed a new deal with Crawley Borough Council and West Sussex County Council aimed at supporting local businesses and boosting economic growth.

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The signing of the Manor Royal Deal comes on the back of the recent vote by businesses to renew the Manor Royal BID (Business Improvement District) and the successful Crawley Growth Programme bid to secure an investment package of £60m for the town.

A recent study revealed the increasing importance of the Manor Royal Business District that now provides over a quarter of all jobs in Crawley, more than 30% of all business rates for the town and a home to over 600 businesses.

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The study also highlighted the increasingly competitive environment in which Manor Royal operates and that close partnership working between businesses and the local authorities would be key to continued success.

The deal is the first of its kind in the county and sets out how the Manor Royal BID and the two councils will work together to plan and deliver additional services, including the Crawley Growth Programme, the new BID Business Plan, as well as respond to other opportunities as they arise.

“This Deal with the county and borough councils formalises what has become a very productive partnership over the past few years,” said Trevor Williams, Thales UK and Manor Royal BID Chair.

“The future programme is exciting but can only be achieved by clear and positive partnership between the BID and both councils. This is what the deal provides.”

Louise Goldsmith, Leader of West Sussex County Council, said:

“The business community’s vote of confidence in the Manor Royal BID is testament to all the hard work that’s gone into the initiative in the last five years.

“Now we’re looking forward to continuing to help forge effective business partnerships in the Manor Royal Business District in the future.”

Councillor Peter Lamb, Leader of Crawley Borough Council, said:

“Crawley Borough Council is committed to delivering better career prospects for local residents and to do that we need to maintain and develop Manor Royal’s status as one of the leading locations in the UK for doing business.

“The BID, in partnership with local councils, has already delivered much for the business district. This deal will enable us to take things to the next level.”

The three organisations are wasting no time and are already working together to plan the first projects to be delivered following the signing of the deal that will include new digital advertising signage and information boards, improvements to entranceways and significant investment in transport infrastructure.

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County Mall Manager receives ‘Centre Manager of the Year’ at national awards

The Centre Manager at County Mall in Crawley received an award for ‘Centre Manager of the Year’ at the 2018 SCEPTRE Awards.

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'Centre Manager of the Year (large centre)' presented to County Mall's Mark Haynes by Koralie Gardener from Retail Report. (Image: JLD Media)

With County Mall’s 25th Anniversary and the opening of new stores including Hotel Chocolat, Paperchase and DFS, 2017 was an exciting year for Mark Haynes and the centre’s management team.

The team’s hard work culminated in a SCEPTRE Award for Mark as Centre Manager of the Year (Large Centre) at a recent industry event.

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The SCEPTRE Awards recognise the Best Practice and the Best People in the Shopping Centre industry, putting the spotlight on Management Teams, Retailers and Suppliers that demonstrate real excellence.

In his seven years as Centre Manager Mark has focussed on enhancing the customer experience and customer service at the Crawley shopping centre, which attracts 8 million visitors a year.

Working closely with the marketing team (who also won an industry award this year in recognition of their Strategic Marketing campaign for County Mall Shrunk the Shoppers last summer), Mark has worked to reposition the centre’s perception in key targeted locations and is an integral member of the town and community.

Centre Manager at County Mall, Mark Haynes.

Chairing the Town Centre Partnership and initiating the feasibility of a BID, Mark has an influential stance in Crawley and uses his position to raise the perception of the town in the surrounding areas.

Mark has also dedicated time to fundraising and community efforts including the opening of Crawley’s very first “Changing Places” facility, running 2 marathons in 2 weeks on behalf of St Catherine’s Hospice and facilitating multiple charity events in the centre, resulting in charity donations worth over £46k in the year.

Centre Manager Mark Haynes stated:

“I’m immensely proud to have won this award for County Mall, and am lucky to have a great team, without whom it wouldn’t have been possible.”

 

For updates on news, events and promotions from County Mall; visit countymall.co.uk or keep updated on Facebook and Twitter.

 

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