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New commuting service for Gatwick airport workers to launch in September



A brand new commuting service for aviation staff who work at Gatwick airport is set to launch this September.

CrewFlyer is the brainchild of Adam Miller who previously worked as crew for British Airways but has worked in the aviation industry for over 18 years.

CrewFlyer directors Adam Miller (right) & Grant Shaw

The concept is very simple.  Staff are able to buy tickets for a unique minibus service that picks them up from outside the staff reporting centres and transports them directly to one of three destinations in Brighton; Preston Park, Patcham and Pool Valley Coach House.

Onboard every minibus there are complimentary hot drinks and a free Wi-fi service allowing passengers to relax and catchup with any social or work related affairs on mobile devices.

The service is also 24hrs and for anyone purchasing a 3 month or more season ticket then there will always be a guaranteed seat.  What’s more, as Adam points out, they won’t go on strike.

Adam came up with the idea about 5 years ago but it wasn’t until a chance conversation with his fellow director Grant Shaw, who used to work for the local authority, that the idea came to life and both men gave up their jobs to concentrate on CrewFlyer.

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With the idea formulated and planned the next problem for Adam and Grant was arranging the transport.

Adam explains:

“I had been using my local Vauxhall garage for a long time and had built up a friendship with their Business Development Consultant Lisa Stevens.  I showed Lisa a power point of the business pan and she was so impressed that she was able to put together a proposal that we just could not have got from anyone else.”

The arrangement with Go Vauxhall will see the firm start with two Vauxhall Movano Minibuses each capable of transporting 16 passengers but will numerous configurations possible.  A third bus is already ordered and Adam hopes to increase that number to 5 within months.

Lisa Stevens, Group Business Development Consultant at Go Vauxhall explained:

“Adam is a long standing customer of ours having purchased many cars over the years.  His family were introduced to the Vauxhall brand as well, enjoying a coffee and a friendly chat when popping in to the aftersales department.

Adam has been a marvellous advocate introducing the Vauxhall range to his work colleagues at British Airways and with this new venture CrewFlyer, he gave us the chance to supply two all singing, dancing Movano Minibuses.”

CrewFlyers’ ability to pick up from the staff centres means that already their passengers are cutting 15 minutes off their travel time as they don’t have to make their way over to the bus stops or the train station.

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What’s more, Gatwick themselves have been incredibly receptive to the concept and have given help to Adam and Grant.

With an mobile app launching at the same time CrewFlyer will operate a service that will see each minibus make 12 return trips every day with each one taking between 30-45 minutes for each journey.
Even if a customer doesn’t have the app, they can purchase a single ticket by just turning up IF there is available space.

With an initial launch of a service to and from Brighton, the guys are looking at expanding to other areas shortly afterwards with Croydon a very real possibility.

Initial prices for the service are:

Single £7.50

1 Month £160

3 Month £480*

6 Month £930*

9 Month £1350*

12 Month £1740*

*Include seat guarantee


If you would like more information on CrewFlyer, goto their website by clicking here.




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County Mall Manager receives ‘Centre Manager of the Year’ at national awards

The Centre Manager at County Mall in Crawley received an award for ‘Centre Manager of the Year’ at the 2018 SCEPTRE Awards.



'Centre Manager of the Year (large centre)' presented to County Mall's Mark Haynes by Koralie Gardener from Retail Report. (Image: JLD Media)

With County Mall’s 25th Anniversary and the opening of new stores including Hotel Chocolat, Paperchase and DFS, 2017 was an exciting year for Mark Haynes and the centre’s management team.

The team’s hard work culminated in a SCEPTRE Award for Mark as Centre Manager of the Year (Large Centre) at a recent industry event.

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The SCEPTRE Awards recognise the Best Practice and the Best People in the Shopping Centre industry, putting the spotlight on Management Teams, Retailers and Suppliers that demonstrate real excellence.

In his seven years as Centre Manager Mark has focussed on enhancing the customer experience and customer service at the Crawley shopping centre, which attracts 8 million visitors a year.

Working closely with the marketing team (who also won an industry award this year in recognition of their Strategic Marketing campaign for County Mall Shrunk the Shoppers last summer), Mark has worked to reposition the centre’s perception in key targeted locations and is an integral member of the town and community.

Centre Manager at County Mall, Mark Haynes.

Chairing the Town Centre Partnership and initiating the feasibility of a BID, Mark has an influential stance in Crawley and uses his position to raise the perception of the town in the surrounding areas.

Mark has also dedicated time to fundraising and community efforts including the opening of Crawley’s very first “Changing Places” facility, running 2 marathons in 2 weeks on behalf of St Catherine’s Hospice and facilitating multiple charity events in the centre, resulting in charity donations worth over £46k in the year.

Centre Manager Mark Haynes stated:

“I’m immensely proud to have won this award for County Mall, and am lucky to have a great team, without whom it wouldn’t have been possible.”


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