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Gatwick’s new passenger app wins awards

Awards herald start of Gatwick’s ‘digital transformation’ with wide range of passenger-facing digital innovations coming on stream soon.

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Gatwick’s new passenger app won Mobile Innovation of the Year at the National Technology awards last night, and also picked up Mobile App of the Year at the Real IT awards.

The airport also won Cloud Project of the Year at the Real IT awards after becoming the world’s first major airport to introduce a cloud-based Flight Information System (FIDS).

The App and FIDS are the first of several passenger-facing digital innovations coming on stream, with Gatwick’s ‘digital transformation’ programme looking to roll out advanced chat bots, augmented reality wayfinding and the airport-wide use of the Internet of Things in coming months.

Under the slogan App App and Away, Gatwick’s first passenger app launched at the start of the year and provides personalised, real-time flight updates, gate information and check-in and security queue times straight to your phone.

The new app means that holidaymakers and business travellers can enjoy a more seamless experience when travelling through Gatwick as it boasts a range of features including intuitive maps that guide passengers through the airport using 2,000 navigation beacons located throughout terminal buildings

The new cloud-based FIDS are an innovative, cost effective system that are easily scalable, more flexible and resilient, and require considerably less infrastructure and maintenance.

Legacy FID systems require software to be loaded on a separate PC behind the screen to run them – whereas the airport’s 1,200 cloud-based screens now connect via a web browser from any operating system. This takes up only 3Mbps of bandwidth – so the new real-time system is extremely fast and responsive to updates – which is key in times of disruption.

Cathal Corcoran, Chief Information Officer, Gatwick Airport, said:

“I would like to congratulate Gatwick’s IT team for their hard work and effort getting these innovations over the line and also our partners Mobile 5, who designed the app, and AirportLabs who built VisionAirVisionnair.

“These awards come at an exciting time for IT innovation at Gatwick as we are transforming the way that airport information is communicated. We will soon connect passengers to intelligent chat bots using Facebook Messenger, Skype, and other popular apps and our 2000 wayfinding beacons have the capability to enable augmented reality wayfinding for passengers, making it easier to navigate the airport’s two terminal buildings.

“We have also just future proofed our entire IT network for the next decade so that we can take advantage of the latest technologies, while also making the network more resilient and tolerant to disruption.”

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New board members for Coast to Capital will help deliver its Gatwick 360 strategy

Four new board members have been appointed to support the delivery for its strategy for the “Gatwick 360” area.

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Coast to Capital Local Enterprise Partnership announce the appointment of four new board members to support the delivery of its ambitious strategy for the area “Gatwick 360”.

The strategy sets out the scope for economic growth in an area which is hugely important for the national economy and has Gatwick Airport at its heart.

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Martin Harris, Managing Director at Brighton & Hove Buses and Metrobus, has been appointed as a Co-opted Director with a specific transport remit. Martin is passionate about delivering sustainable emissions-free travel and will provide strategic direction in relation to the Gatwick 360 transport priority, in particular the need to maximise the economic benefit from transport investment including railways, roads and ports.

Rosaleen Liard, CEO at Chequers Contract Services Ltd, has been appointed as a business representative Director and will be focusing on advocating for small and medium sized enterprises. Rosaleen has joined Coast to Capital’s 10 other business representative Board members that are contributing to the development of an effective private and public sector partnership in order to deliver the Gatwick 360 vision.

Vice-Chancellor at the University of Sussex, Adam Tickell, has been appointed as Coast to Capital’s education sector representative Director. Adam will be providing strategic leadership to deliver the Gatwick 360 priority to pioneer innovation in core strengths which will require university engagement across the area.

Daniel Yates, Leader of Brighton & Hove City Council, has been appointed as a public sector representative Director and joins the four other Local Authority leaders on the Board representing West Sussex County Council, Croydon Council, Surrey County Council and Mid Sussex District Council.

Tim Wates, Chairman at Coast to Capital said:

“Our Board boasts influential representatives from the public, private and education sector that have both specialist knowledge and passion for the Coast to Capital area. These new appointments strengthen the Board and will support us to deliver the Gatwick 360 strategy which will be the basis for negotiating further investment for the area.”

Martin Harris, Coast to Capital Board member said:

“I am delighted to have the opportunity to both contribute from my existing experience and to extend my understanding and appreciation of the many ways in which a progressive and innovative approach to our future transport needs will support our local economy, and to contribute to the LEP’s wider work in supporting the economy which is so vital to the wellbeing of our communities”

Rosaleen Liard, Coast to Capital Board member said:

“I am delighted to join the board of Coast to Capital as a business representative with a background in forging effective partnerships. I am looking forward to supporting the ambitious strategic plan across the region to stimulate sustainable economic growth while delivering great places to live and work.”

Adam Tickell, Coast to Capital Board member said:

“I am honoured to have been asked to join the Board of Coast to Capital. The University is Sussex, like the rest of the region’s universities, is committed to supporting the needs of the area and I have been deeply impressed by the vigour with which Coast to Capital has developed its plans to support sustainable growth.”

Daniel Yates, Coast to Capital Board member said:

“I am excited by the opportunity to contribute to delivering the infrastructure and development that the broader LEP economy requires. Like so many other local authority Leaders I recognise that the economic benefits of work across the region are felt within the city boundaries and being able to fully play my part in ensuring this continues is a great honour and challenge.”

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