Connect with us

Business

Gatwick’s new passenger app wins awards

Awards herald start of Gatwick’s ‘digital transformation’ with wide range of passenger-facing digital innovations coming on stream soon.

Published

on

Gatwick’s new passenger app won Mobile Innovation of the Year at the National Technology awards last night, and also picked up Mobile App of the Year at the Real IT awards.

The airport also won Cloud Project of the Year at the Real IT awards after becoming the world’s first major airport to introduce a cloud-based Flight Information System (FIDS).

The App and FIDS are the first of several passenger-facing digital innovations coming on stream, with Gatwick’s ‘digital transformation’ programme looking to roll out advanced chat bots, augmented reality wayfinding and the airport-wide use of the Internet of Things in coming months.

Under the slogan App App and Away, Gatwick’s first passenger app launched at the start of the year and provides personalised, real-time flight updates, gate information and check-in and security queue times straight to your phone.

The new app means that holidaymakers and business travellers can enjoy a more seamless experience when travelling through Gatwick as it boasts a range of features including intuitive maps that guide passengers through the airport using 2,000 navigation beacons located throughout terminal buildings

The new cloud-based FIDS are an innovative, cost effective system that are easily scalable, more flexible and resilient, and require considerably less infrastructure and maintenance.

Legacy FID systems require software to be loaded on a separate PC behind the screen to run them – whereas the airport’s 1,200 cloud-based screens now connect via a web browser from any operating system. This takes up only 3Mbps of bandwidth – so the new real-time system is extremely fast and responsive to updates – which is key in times of disruption.

Cathal Corcoran, Chief Information Officer, Gatwick Airport, said:

“I would like to congratulate Gatwick’s IT team for their hard work and effort getting these innovations over the line and also our partners Mobile 5, who designed the app, and AirportLabs who built VisionAirVisionnair.

“These awards come at an exciting time for IT innovation at Gatwick as we are transforming the way that airport information is communicated. We will soon connect passengers to intelligent chat bots using Facebook Messenger, Skype, and other popular apps and our 2000 wayfinding beacons have the capability to enable augmented reality wayfinding for passengers, making it easier to navigate the airport’s two terminal buildings.

“We have also just future proofed our entire IT network for the next decade so that we can take advantage of the latest technologies, while also making the network more resilient and tolerant to disruption.”

Business

Gatwick records busiest ever September

Gatwick’s passenger numbers reached 4.5 million, a 0.3% increase on September last year.

Published

on

Gatwick CEO Stewart Wingate joined Sir Richard Branson last week to welcome the world's first commercial flight to use fuel made from recycled waste carbon gases.

London Gatwick has recorded the busiest September in its history, with 4.5 million passengers travelling through in what was also a successful month for the airport’s ongoing sustainability programme.

As the Carbon Trust named Gatwick the UK airport with the biggest combined reduction of operational carbon, water and non-recycled waste last year, total passenger numbers grew by 14,800 – a +0.3% increase – compared with September 2017.

More news: Arson attack in Gossops Green as two cars are burnt out and two houses damaged

North Atlantic routes saw high growth rates, +20.5% overall – with Denver, Boston and Fort Lauderdale proving particularly popular, up +215.4%, +71.3% and +47.9% respectively.

Gatwick’s long-haul network continues to go from strength to strength, growing by +18.1% in September. This is having a direct impact on the airport’s cargo growth, with tonnage +17.4% year-on-year.

Other long-haul routes with noticeably strong growth in September included Kigali, Rwanda – which grew by +51.5%, around a year and a half after its initial launch by RwandAir – and Hong Kong, with passenger numbers up +4.2%.

Job alert: Engineering jobs at Virgin Atlantic

In terms of short-haul routes, Vienna continues to surge, up +130.1% in September, thanks to a new Level service launched earlier this year. Edinburgh was the domestic route with the highest growth rate, rising by +5.9% year-on-year.

Gatwick also recently celebrated a UK aviation milestone with Virgin Atlantic, welcoming the world’s first commercial flight to use next generation fuel made from recycled waste carbon gases.

Stewart Wingate, CEO, London Gatwick said:

“Sustainable growth remains a top priority at Gatwick. It’s therefore encouraging to achieve another month of healthy growth in passenger numbers, while at the same time being recognised for our commitment to reducing carbon, water and non-recycled waste on-site.

More Gatwick: Gatwick Airport workers balloted for strikes over pay

“Ensuring Gatwick has the capacity to grow sustainably in the decades to come is the key to a prosperous future for the South East and the UK as a whole.

“With our long-haul network thriving, we’re in a strong position to support a post-Brexit Britain, when long-haul connections to countries like China will be more important than ever before.”

Continue Reading

Trending