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Crawley Borough Council appoints two new senior managers

Two new senior managers have been appointed at Crawley Borough Council.

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Two new senior managers have been appointed at Crawley Borough Council.

Ian Duke will take on the role of Deputy Chief Executive from 11 June and Simon Jones will become Head of Digital and Transformation on 9 July.

Both roles were subject to a vigorous selection process, which included presentation and panel interviews with officers and councillors.

Ian brings a wide range of experience across several service areas from a number of local authorities over 20 years. He worked at Gosport Borough Council in economic development, inward investment and regeneration programmes before moving to the London Borough of Greenwich to lead on regeneration policy, the London Thames Gateway and external funding. Whilst at Greenwich, Ian delivered a range of government programmes to improve frontline services and outcomes within one of the country’s most disadvantaged neighbourhoods. He took this learning into consultancy supporting local authorities to work with communities to improve services.

For the past five years, Ian has worked at the London Borough of Hounslow and has been responsible for developing the organisational and partnership priorities, translating these into strategy, developing new ways of working, ensuring delivery and supporting transformation ahead of a move into a new civic centre.

Ian said: “I’m delighted to be joining at such an exciting time for the town and the council. The new Town Hall site is an important landmark in the ongoing development of the town centre and is a one-in-a-generation opportunity to rethink how we deliver services for our communities.

“I look forward to working with everyone to ensure that through this development and others, such as the new neighbourhood at Forge Wood, we deliver the benefits that our residents and communities deserve.”

Simon is currently Head of the East Sussex Better Together Alliance Digital Programme.

He was formerly Head of IT for East Sussex County Council and for several years he also led digital/ IT provision for a large London social housing provider. Simon has also been responsible for overseeing numerous transformation programmes.

Councillor Peter Lamb, Leader of Crawley Borough Council, said: “This is an exciting time for Crawley, as we take big steps moving the town and the council forward. To deliver on our aspirations for the town we need a strong team at the Town Hall.

“I’m confident that with Ian and Simon joining the council’s senior management team, we have the right people in the right roles to help build a better future for Crawley.”

Business

County Mall Manager receives ‘Centre Manager of the Year’ at national awards

The Centre Manager at County Mall in Crawley received an award for ‘Centre Manager of the Year’ at the 2018 SCEPTRE Awards.

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'Centre Manager of the Year (large centre)' presented to County Mall's Mark Haynes by Koralie Gardener from Retail Report. (Image: JLD Media)

With County Mall’s 25th Anniversary and the opening of new stores including Hotel Chocolat, Paperchase and DFS, 2017 was an exciting year for Mark Haynes and the centre’s management team.

The team’s hard work culminated in a SCEPTRE Award for Mark as Centre Manager of the Year (Large Centre) at a recent industry event.

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The SCEPTRE Awards recognise the Best Practice and the Best People in the Shopping Centre industry, putting the spotlight on Management Teams, Retailers and Suppliers that demonstrate real excellence.

In his seven years as Centre Manager Mark has focussed on enhancing the customer experience and customer service at the Crawley shopping centre, which attracts 8 million visitors a year.

Working closely with the marketing team (who also won an industry award this year in recognition of their Strategic Marketing campaign for County Mall Shrunk the Shoppers last summer), Mark has worked to reposition the centre’s perception in key targeted locations and is an integral member of the town and community.

Centre Manager at County Mall, Mark Haynes.

Chairing the Town Centre Partnership and initiating the feasibility of a BID, Mark has an influential stance in Crawley and uses his position to raise the perception of the town in the surrounding areas.

Mark has also dedicated time to fundraising and community efforts including the opening of Crawley’s very first “Changing Places” facility, running 2 marathons in 2 weeks on behalf of St Catherine’s Hospice and facilitating multiple charity events in the centre, resulting in charity donations worth over £46k in the year.

Centre Manager Mark Haynes stated:

“I’m immensely proud to have won this award for County Mall, and am lucky to have a great team, without whom it wouldn’t have been possible.”

 

For updates on news, events and promotions from County Mall; visit countymall.co.uk or keep updated on Facebook and Twitter.

 

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