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Crawley Borough Council appoints two new senior managers

Two new senior managers have been appointed at Crawley Borough Council.

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Two new senior managers have been appointed at Crawley Borough Council.

Ian Duke will take on the role of Deputy Chief Executive from 11 June and Simon Jones will become Head of Digital and Transformation on 9 July.

Both roles were subject to a vigorous selection process, which included presentation and panel interviews with officers and councillors.

Ian brings a wide range of experience across several service areas from a number of local authorities over 20 years. He worked at Gosport Borough Council in economic development, inward investment and regeneration programmes before moving to the London Borough of Greenwich to lead on regeneration policy, the London Thames Gateway and external funding. Whilst at Greenwich, Ian delivered a range of government programmes to improve frontline services and outcomes within one of the country’s most disadvantaged neighbourhoods. He took this learning into consultancy supporting local authorities to work with communities to improve services.

For the past five years, Ian has worked at the London Borough of Hounslow and has been responsible for developing the organisational and partnership priorities, translating these into strategy, developing new ways of working, ensuring delivery and supporting transformation ahead of a move into a new civic centre.

Ian said: “I’m delighted to be joining at such an exciting time for the town and the council. The new Town Hall site is an important landmark in the ongoing development of the town centre and is a one-in-a-generation opportunity to rethink how we deliver services for our communities.

“I look forward to working with everyone to ensure that through this development and others, such as the new neighbourhood at Forge Wood, we deliver the benefits that our residents and communities deserve.”

Simon is currently Head of the East Sussex Better Together Alliance Digital Programme.

He was formerly Head of IT for East Sussex County Council and for several years he also led digital/ IT provision for a large London social housing provider. Simon has also been responsible for overseeing numerous transformation programmes.

Councillor Peter Lamb, Leader of Crawley Borough Council, said: “This is an exciting time for Crawley, as we take big steps moving the town and the council forward. To deliver on our aspirations for the town we need a strong team at the Town Hall.

“I’m confident that with Ian and Simon joining the council’s senior management team, we have the right people in the right roles to help build a better future for Crawley.”

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EXCLUSIVE: Post Office WILL CLOSE whatever consultation says

A source within the Post Office has revealed that despite a public consulation coming up, the decision to close the current location has already been made.

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Despite press releases and statements from the head office of the Post Office asking residents to express their views over the ‘proposed’ closure, it now appears that whatever views come through, a decision of whether to close the site has already been determined.

A source says the consultation is nothing more than lip service to residents.

Speaking to CN24, the source said that all the consultation will look at is ‘how’ the change of venue will work, not ‘if’ or ‘should’ it happen.

“it is an utter betrayal” – Leader of Crawley Council

This will come as a shock to many in the area who rely heavily on the services that are currently offered and will put in doubt any faith over public consultations.

In a letter aimed at the management of the Post Office and sent to CN24, one resident,  Mrs Elmer from Tilgate has expressed her views over the proposed closure.

She writes:

“I am extremely concerned about the possible closure of Crawley Post Office.

I find it very worrying that in a town with a population of over 106,000 the management is considering popping it into a shop in the shopping mall.

The fact that one always has to queue to be served because it is so busy, even though it has at least five stations of service as well as several self service positions, a parcel counter, an external parcel collection office plus a fully trained staff, how is all of that going to fit into WH Smith’s in the Mall?

To park in the Mall you have to pay.

It is not an easy shop to get to, you have to walk half the length of the Mall to get there.
It is not a very large shop and it has a quite dismal atmosphere.

Disabled people would not be able to reach it very easily.

To carry out all the functions the current post office does it would have to enlarge the premises half as much again.

Working on the assumption that it would work on the same premise that the local one in Tilgate does, it will take a month of Sundays to carry out the same amount of work the real post office does.

Will all the staff move over to continue the secure work they carry out?

Please have a serious look at the situation before making a huge mistake.

J Elmer”

But it now seems that this will fall on deaf ears.  CN24 contacted the Post Office press team where a member verbally confirmed that the consultation would be about access to the new site.

Crawley Council Leader Peter Lamb said:

“It is clear now that this was only ever a public relations exercise.  For the thousands of people who will be disadvantaged by this it is an utter betrayal.”

Tilgate Councillor Francis Guidera said:

“The planned post office DOWNGRADE which their PR department is marketing as a move, is bad for the staff, bad for the customers and bad for the town in general.

Our main post office will no longer be able to offer Crown Services going forward and nobody I’ve spoken to is ok with it. I would strongly urge the post office not to go ahead with this.”

A Post Office spokesperson said:

“We would really value and welcome any feedback and comments from you, our customers that can help inform our plans to make changes to Crawley Post Office, particularly on issues like accessibility. And are there any wider other local community issues which you believe could be affected by or affect the proposed move? Please do let us know.

However, the element of our plans that we not seeking feedback is the principle of franchising a branch. This is because the change of management at Crawley Post Office to one that is operated by a retail partner rather than Post Office directly is a commercial decision, and we believe it is the right one in order to sustain Post Office services in communities – not just today, but for the long term too.”

Crawley MP Henry Smith said:

“I’ve got accessibility concerns with the Post Office’s proposals to move their current Boulevard counters to WHSmith’s in County mall and have written to its management to raise these.

If it turns our their consultation – officially still open – is a sham then I will be raising the issue in Parliament.”

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