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County Mall Manager receives ‘Centre Manager of the Year’ at national awards

The Centre Manager at County Mall in Crawley received an award for ‘Centre Manager of the Year’ at the 2018 SCEPTRE Awards.

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'Centre Manager of the Year (large centre)' presented to County Mall's Mark Haynes by Koralie Gardener from Retail Report. (Image: JLD Media)

With County Mall’s 25th Anniversary and the opening of new stores including Hotel Chocolat, Paperchase and DFS, 2017 was an exciting year for Mark Haynes and the centre’s management team.

The team’s hard work culminated in a SCEPTRE Award for Mark as Centre Manager of the Year (Large Centre) at a recent industry event.

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The SCEPTRE Awards recognise the Best Practice and the Best People in the Shopping Centre industry, putting the spotlight on Management Teams, Retailers and Suppliers that demonstrate real excellence.

In his seven years as Centre Manager Mark has focussed on enhancing the customer experience and customer service at the Crawley shopping centre, which attracts 8 million visitors a year.

Working closely with the marketing team (who also won an industry award this year in recognition of their Strategic Marketing campaign for County Mall Shrunk the Shoppers last summer), Mark has worked to reposition the centre’s perception in key targeted locations and is an integral member of the town and community.

Centre Manager at County Mall, Mark Haynes.

Chairing the Town Centre Partnership and initiating the feasibility of a BID, Mark has an influential stance in Crawley and uses his position to raise the perception of the town in the surrounding areas.

Mark has also dedicated time to fundraising and community efforts including the opening of Crawley’s very first “Changing Places” facility, running 2 marathons in 2 weeks on behalf of St Catherine’s Hospice and facilitating multiple charity events in the centre, resulting in charity donations worth over £46k in the year.

Centre Manager Mark Haynes stated:

“I’m immensely proud to have won this award for County Mall, and am lucky to have a great team, without whom it wouldn’t have been possible.”

 

For updates on news, events and promotions from County Mall; visit countymall.co.uk or keep updated on Facebook and Twitter.

 

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Deliveroo search for riders in Crawley as lunch orders triple

More work available for riders at Deliveroo as orders across Crawley rocket. The company also reveals Crawley’s most popular dishes.

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Deliveroo PR library [Imagery © Mikael Buck / Deliveroo]

Exclusive new figures released today by Deliveroo reveal the company’s rapid growth across Crawley in the past 6 months.

As Deliveroo continues to grow its service in the area, the company is looking for more riders to deliver meals across the city. Deliveroo recently launched Marketplace+, which has seen an influx of traditional takeaways joining the British food-delivery company.

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In the past year orders in Crawley have rocketed. Deliveroo data has shown that locals are embracing food delivery, with lunch orders increasing by 297% in the last 6 months – with Sweet Chilli Chicken from ‘Kokoro’ taking the top spot for most popular lunch order in the city.

The new data also reveals Saturday at 7:55pm is the most popular time for Crawley locals to order from Deliveroo.

Crawley’s most popular dishes:
• Sweet Chilli Chicken from Kokoro
• Boneless Banquet from KFC
• Creams Soft Serve Vanilla from Creams
• Steak & Cheese Sub from Subway
• Cod and Chips from Mr Chips

Deliveroo has been delivering meals in the city for over a year, working with over 30 restaurants. With the launch of Marketplace+ Deliveroo is expecting this number to double by the end of 2019.

Deliveroo PR library [Imagery © Mikael Buck / Deliveroo]

This increase in order growth means that Deliveroo is able to offer more well-paid, flexible work that allows people to combine work with other responsibilities, for example studying. On average across the UK, riders earn over £10 per hour. Deliveroo is now looking for more riders, and current riders who successfully refer someone new to Deliveroo in Crawley will receive up to £400.

Dan Warne, UK and Ireland Managing Director said:

“We’re proud to be offering more locals in Crawley well-paid flexible work and have been astounded by the huge growth we’ve seen in the city”

Earlier this year Deliveroo provided its 50,000 riders around the world with free insurance to protect them and their earnings if they’re involved in an accident.

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