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Crawley residents have water supplies cut off

Two areas in Crawley being affected are RH10 and RH11



Southern Water made the difficult decision to cut off water supplies to some residents last night (5th March) in Crawley in order that supplies can be restored for the next day.

The residents affected were within two postcode boundaries, RH10 and RH11.

For information on how to get compensation from Southern Water click here

Southern Water said residents would “experience interruption to their supply this evening and overnight”.

The problem has come following the freezing weather conditions that has severely affected pipes and has put a tremendous strain on the water company.

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Southern Water has issued an apology to their customers but Crawley residents will be nervous that the loss of water for 24hrs by some customers across the region does not get repeated here.

The initial reports started to come through around 7pm  with Southern Water instigating the cut offs as the evening unfolded.

Water companies across the UK have already been sending out messages giving advice on conserving water including asking people to avoid using appliances during peak hours.

The ‘water crisis’ across the country even affected one hospital with reports claiming they asked for bottled water for patients.

Water bottles finally arrive in Crawley but too late as water returns leaving 22 pallets of bottled water abandoned – click to read

Southern Water, along with South East Water, Thames Water and Affinity Water all sent out messages asking their customers to conserve their water usage.

Advice has included, taking shorter showers and baths, making sure taps are turned off and only running washing machines and dishwashers when fully loaded.

Some residents in South London who were affected yesterday said they were also told the water cut off would be short term with their supplies restored the next morning, but when speaking to CN24 they said they still did not have any running water, making it over 24hrs since they lost their supply.

The latest update from Crawley Borough Council came as a post on social media at 10.56am:

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Goodbye summer! Winter hours begin at West Sussex waste sites

New opening times start in October.



From 1 October 2018, winter opening hours at all 11 Household Waste Recycling Sites (HWRSs) in West Sussex will come into effect.

The opening hours for all sites will be 9am until 4pm and times will be in place until 31 March 2019.

More news: West Sussex Fire & Rescue Service search for on-call firefighters

There will be changes to the days some sites are open. Burgess Hill, Chichester, Worthing, and Crawley will open for six days a week during the winter months. Chichester will close on Tuesdays and Burgess Hill, Worthing, and Crawley will close on Thursdays.

Deborah Urquhart, West Sussex County Council Cabinet Member for Environment, said:

“The changes are based around the demand for services at different times of the year.

“Reducing opening hours during the quieter winter allows us to keep sites open for longer in the summer months when demand is at its highest.”

Further information on Household Waste Recycling Sites can be found at

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