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Airline fined after illegally importing dogs into UK via Gatwick

Multiple incidents were recorded.



An airline has been ordered to pay nearly £10,000 after it allowed dogs to illegally land at Gatwick Airport on multiple occasions.

Norwegian Air Shuttle ASA transported a dog into the country on a flight from Bergen, Norway, which landed at the airport on 24 September 2017.

The animal should have been transported to Warsaw, but had been mistakenly loaded onto the wrong flight, while the airline is only approved to transport recognised Guide or Assistant Dogs into the UK. The dog was taken into quarantine shortly after landing to be exported to Oslo.

The airline had been issued with two written warnings by West Sussex Trading Standards in December 2016 and February 2017 in relation to similar offences concerning a number of illegal landings of dogs at Gatwick.

A second incident took place on 27 September, when the airline transported a dog from Los Angeles, which had travelled in the cabin as an ‘emotional support dog’. There was no evidence the animal was classed as a recognised assistance dog, and it did not have an EU pet passport.

A third incident then took place on 31 December when a dog was transported on a flight from New York without required documentation to show it had received the necessary vaccinations, and it could not be classed as a recognised assistance dog. It was placed into quarantine for exportation.

A fourth incident on 26 January 2018 involved a dog travelling from Oakland, USA, which also had no evidence to classify it was a recognised assistance dog. The animal also had a name missing from a pet passport.

Debbie Kennard, Cabinet Member for Safer, Stronger Communities said: “I hope this sentence will deter other airlines and organisations from thinking they can disregard important animal health laws which, if not kept, could potentially be dangerous to our local communities.

“It is a credit to our Trading Standards team that they were able to build such a case against the airline for such a period of time, and bring it to the necessary conclusion.”

At Worthing Magistrates Court on 29 June, Norwegian Air Shuttle ASA was fined for four counts, one for each incident, under the Non-Commercial Movement of Pet Animals Order 2011, and four counts, one for each incident, under The Rabies (Importation of Dogs, Cats and other Mammals) Order 1974.

The airline was fined £1,000 for each offence, totalling £8,000, and was ordered to pay £1,734.06 in costs, and a £100 victim surcharge.

Peter Aston, West Sussex Trading Standard’s Team Manager, said:

“We hope that this case will act as a deterrent to other airlines and indeed all those importing pets into the UK. If you breach the rules that keep the UK safe from animal disease, there will be consequences.

“In this case, despite previous warnings by Trading Standards, the airline continued to flout the rules and this was reflected in the level of fine the airline received.”

A Norwegian spokesperson said:

“The cases in this matter were rare isolated incidents concerning emotional support animals and Norwegian does everything possible to meet its obligations in line with UK regulations and the countries we serve. We have since revised our procedures accordingly to ensure that we fully comply with all regulations.”

You can report concerns about illegally imported animals by contacting Trading Standards on 03454 040506 or online at


Gatwick launches UK’s first electric car sharing service

The 100% electric vehicles produce zero emissions which supports Gatwick’s carbon neutral status.



Ten 'Blue City' electric cars on Gatwick's airfield.

In a UK airport first, passengers, staff and local residents can now reserve and pick up a 100% electric car at Gatwick – and return it to any of 300 compatible pick up/ drop off points across London or back at Gatwick – the airport announced yesterday.

The service – similar to schemes popular in other parts of the world – is being rolled out in partnership with Bluecity, the only company to operate a pan-London electric vehicle car sharing service with 100 cars currently available in total.

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Discussions are also ongoing with local authorities and business groups about expanding the network further in London and in areas surrounding the airport.

Operating in a similar way to existing cycle schemes across the capital, ten cars and charging points are currently available on Gatwick’s South Terminal forecourt. This is Bluecity’s first airport hub and discussions are in progress to increase capacity.

The new point to point service gives people using the airport a convenient, zero emissions travel option for getting directly on and off the airport and is purposely designed to be easy to locate and use, with customers able to reserve a car in seconds via the Bluecity app.

Local residents are also encouraged to use the service and Gatwick staff have also been offered the opportunity to trial the service for free.

A standard journey in a Bluecity car from central London is also an affordable travel option to the airport. The four-seater’s drive from Central London to the very front of the airport will cost around £15 in moderate traffic.

The service is also flexible and works both ways, so that those travelling to Gatwick from the capital can pick up a car at any of the London-based charging points and drop it off at the airport.

Car sharing is also growing in popularity in the UK and this new partnership represents another first in Gatwick’s journey to be the UK’s most sustainable airport. Gatwick is accredited as a carbon neutral airport, uses 100% renewable electricity and 44% of passengers currently get to the airport by public transport.

The 24,000 staff on Gatwick’s airport campus and local residents are also being encouraged to use the new electric car sharing service.

Gatwick Airport’s Chief Commercial Officer Guy Stephenson said:

“Gatwick leads the way on airport innovation and this UK airport first not only offers a new, flexible option for getting on and off the airport, it also improves air quality.

“When it comes to electric car sharing schemes, few companies have experienced the success of Bluecity and its parent company. Given the popular demand for similar electric car sharing services in other parts of the world, this new service has the potential to take off in the UK and we are proud to be at the forefront of this transport revolution.”

Bluecity’s Managing Director Christophe Arnaud said:

“We are particularly proud of this milestone agreement with Gatwick Airport and look forward to our collaboration for years to come. We believe this new service is a fantastic solution for travellers. Our cars are powered exclusively with 100% renewable energy making the service the greenest and most affordable transport option to and from Central London.”

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